Legal & Compliance Ops

Job description

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⚡ THE CORPORATE TEAM AT ALAN You will join Alan's Corporate team, the unit that covers legal, privacy, governance, risk, compliance and security as Alan scales. Alan wants to be in 10 countries within five years, and that only works with corporate processes built to scale with it. This is a newly created role, and your job is to make Alan's regulated development seamless and integrated with how we build product. You will benefit from close mentorship and structured support, you won't be left on your own, and the deep legal, privacy, and security expertise stays in the team around you. At Alan, roles evolve, so you will have real opportunities to expand your scope across topics and countries as you grow. 🤝 YOUR MISSIONS Corporate protects Alan and its members, but regulated work can still be slow, manual and disconnected from how we build. You are here to build the compliance product that fixes that: processes and tooling that hold as Alan grows, and that make regulated work lighter on both sides, for the teams you serve and for the experts you work with. - Make regulated work scale. Alan's regulatory load grows with every new member, market and product. You build the layer that absorbs it, so Corporate's load stops climbing in lockstep with the company: a clear path from each request to the right owner, and tooling that takes on the recurring work. - Rebuild processes end to end. You find the painful process, work out what people are really doing to get around it, and redesign it so it is faster for everyone. You stay on it after launch, watch how it is used, and keep improving it until it becomes the way people work. - Spot the next bottleneck before it bites. You design solutions that keep Alan compliant and fast at the same time, rather than trading one for the other. - Measure what you ship. You set clear goals and check them, so every change makes life easier on both sides: the Corporate team you work with and the people they serve. In your first six months, you will have: - Shipped a first system that gives the teams you serve one simple, fast way to get what they need from Corporate. - Owned at least one process from problem to a live, automated solution that people actually use. - Become a trusted, pragmatic builder for the Corporate team and for the people they serve. 🚀 PROFILE WE ARE LOOKING FOR What you bring - You have built things people kept using. You have turned manual, repetitive work into automated or self-serve solutions with no-code, low-code and AI tools, whether at work, in internships, or on your own projects. - You are drawn to regulated work. You want to understand why these processes exist and where they create friction, and you ramp up fast on a domain that is new to you. Hands-on experience in one of these areas is a plus that speeds your ramp-up, not a requirement. - French and English (professional level). Qualities we look for to join our team - Builder mindset: You move fast and autonomously, prioritise ruthlessly, test as you go, favour delivery over polish, and collaborate to ship. - Explorer mindset: You are curious about a vague problem, dig deep to frame it well, stay solution-oriented, and escalate early. - Appetite for regulated complexity: The complexity of regulated work energises you as much as the tooling does, and you approach it with a try-and-retry, challenger mindset. - Sound judgment: You sense where a shortcut would break a legal, privacy, security or compliance requirement, and you know when to stop and ask. - Project ownership: You drive projects end to end, from user research and planning to delivery, and you own what happens after launch: adoption and continuous improvement. - Clear communication: You are proactive and clear with stakeholders, you show progress, and you explain why. For this role we are looking to hire within the B1-C0 level range https://alan.com/en/careers/a/salary-equity. 🌍 HOW WE WORK Location: You must be legally eligible to work from France, Belgium or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. 👀 YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work