Licensing Commercial Manager, EMEA Agents

Job description

The Licensing Commercial Manager will drive Universal’s consumer products business across selected agent-based markets in EMEA. This 360-degree role will manage agent-led activity and key global partners, ensuring alignment with regional strategy and budget expectations. Key Responsibilities Partner with the Director, EMEA Agents, to manage external agent teams and deliver locally relevant plans that drive growth across key categories and retail accounts. Work collaboratively across internal teams, including Legal, Finance, Category, Retail and Franchise, to ensure clear communication, effective information flow and alignment on key deliverables. Ensure incoming deals support business growth in line with deal guidelines and category strategy. Own the quarterly forecast cycle for appointed markets, ensuring agent compliance and accuracy in submissions. Work with agent teams and relevant stakeholders to deliver retail marketing campaigns, launch plans and retail placement activity within allocated budgets and franchise guidelines Liaise with external stakeholders, Master Toy, Agent Teams (Category and Retail) to deliver accurate records and reports on launch collections and retail placement. Coordinate business reviews, retail calendars, marketing budgets, franchise data and pitch materials for licensee, retail and Key Partner Meetings A dministration: Track stakeholder activity and agent hub updates, providing weekly progress reports. Maintain databases, spreadsheets and sales materials, including licensee lists and brand presentations. Manage vendor setup, purchase orders, invoice coding, payment follow-up and direct-cost tracking. Track deals through execution and payment, ensuring accurate follow-through. Manage own diary, calls, expenses and key deadlines in line with business cadence. Communication and Culture Help build a best-in-class culture that encourages creativity, efficiency, inclusion and partnership. Work collaboratively across teams, bringing a positive, one-team approach to agent management. About You Results-driven and proactive — takes ownership, brings energy and is motivated to grow the business. Entrepreneurial and resilient — a tenacious self-starter who keeps moving forward through challenges. Global-minded — understands the wider context and thinks holistically. Authentic and positive — brings personality, humour and a collaborative spirit to work. Adaptable and hands-on — able to pivot quickly, manage priorities and respond efficiently. Strong communicator — honest, clear and able to adapt style to different audiences. Relationship-focused — builds strong connections and brings an easy-going, people-first approach. SKILLS / QUALIFICATION REQUIREMENTS Business management experience in a cross-cultural environment. Confidently manages and communicates with commercial partners, senior stakeholders, internal teams and international partners. Strong organisational skills, with the ability to prioritise multiple workstreams and deadlines. Excellent administrative skills and attention to detail. Experience delivering retail marketing campaigns from concept to execution. Additional languages, such as Polish or Turkish, are helpful but not essential. Proactive, solutions-focused self-starter who works well independently and as part of a team. Intermediate to advanced Word, Excel and PowerPoint skills; Keynote and Mac knowledge preferred. As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information. About Universal Products & Experiences (UP&E) At Universal Products & Experiences (UP&E), we don’t just create products—we create a universe that fans can hold in their hands, wear, play, read, and experience every day. From Jurassic World’s roaring adventures to the playful charm of Minions and the timeless wonder of Back to the Future, we transform stories into unforgettable moments that spark joy across the globe. UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start‑up. Our mission is bold: to take imagination beyond the screen and into the real world through innovative products, immersive retail moments, and extraordinary theme park destinations. We bring both Universal-owned and third‑party worlds to life across expansive theme park destinations, e‑commerce platforms, live entertainment venues, and global retail partnerships—fueling fandom everywhere it lives. Whether it's iconic toys, fashion collaborations, books, collectibles, lifestyle products, or cutting‑edge video games, we work with world‑class licensees and creators to make our universe tangible. Here, creativity meets technology, and strategy meets storytelling. We connect design, commercial excellence, and fan passion to deliver experiences that millions cherish—inside the parks and far beyond them. As part of Universal Destinations & Experiences, you’ll join a global team that thrives on collaboration, imagination, and the power of culture‑shaping ideas. Your work will inspire fans, uplift communities, and leave a lasting mark on entertainment history. We believe in a workplace where every voice matters, every perspective is valued, and every colleague can shine. That’s how we strive to be an employer of choice for talent and a partner of choice for retailers, licensees, and creators who share our passion for world‑class storytelling. If you’re ready to bring imagination to life and create moments that resonate worldwide—your next adventure starts here. Join us and help create moments that matter.