Lifestyle Concierge - English Speaker -QLD, NSW or VIC-Based
ten-group
Queensland, Australia · Queensland · Australia
Posted Aug 17, 2026
- Full-time
- Remote
- Customer Service (Dining, Entertainment, Lifestyle, Travel) APAC & MEA
- Associate
ten-group
Queensland, Australia · Queensland · Australia
Posted Aug 17, 2026
Lifestyle Generalist – APAC Team (Australia-based candidates encouraged to apply)
✅ Fluent English communication skills (spoken and written)
✅ Strong organisational and multitasking abilities
✅ A positive, proactive attitude and a problem-solving mindset
✅ Confidence in dealing with high-end clients and delivering outstanding service
✅ Knowledge of travel, dining, entertainment, or retail industries is a plus – but not essential
✨ The chance to be part of a dynamic, global team
✨ Opportunities to learn, grow, and progress your career
✨ Exposure to some of the world’s most exclusive events and experiences
✨ A supportive, collaborative working culture
✨ Competitive compensation and benefits
We’re seeking passionate, motivated, and resourceful individuals in Australia to join our APAC team as a Lifestyle Generalist.
As a Lifestyle Generalist, you’ll be the go-to expert for our members, helping them get the most out of life. You’ll handle a wide range of interesting and often complex requests across:
Using your research skills, creativity, and excellent communication, you’ll deliver tailored solutions that exceed our members’ expectations – always within agreed timeframes.
You’ll also play a key role in sharing knowledge and best practices with your team and across our global business.
Ten Group is the global market leader in lifestyle and concierge services. From over 20 offices worldwide, our team of 800+ professionals delivers exceptional service to our members every day.
Through our unique blend of expert human service and our proprietary tech platform, we help members access the very best in:
We partner with top suppliers to negotiate exclusive benefits and design innovative loyalty programs for our corporate clients.
Ten Group is growing rapidly, with ambitious plans for ongoing innovation and expansion. We’re dedicated to improving the lives of millions of members around the world.
Are you ready to help us become the most trusted service business in the world?
Apply now and start your Ten journey!
Requirements
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.
One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.
At Ten our goal is simple, to become the most trusted service business in the world.We are already the global market leader for lifestyle management and concierge services, providing services from a 22 + strong global office network with over 1000 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. Will you help take us there?Want to see some great videos on what Ten is all about?Click here to find out moreAt Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a 22 + strong global office network with over 1000 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. Will you help take us there?
Want to see some great videos on what Ten is all about?
