Linux and Manufacturing Support Engineer

Job description

## About the job Keep the Linux systems behind Graphcore’s engineering and manufacturing work reliable, secure and ready for what comes next. As a Linux and Manufacturing Support Engineer in Taipei, you’ll support the infrastructure our people depend on every day. You’ll solve problems directly, from support requests to complex Linux and network issues. You’ll manage Debian and RedHat environments across bare metal and virtual machines. You’ll also maintain core services, including DNS, DHCP and NFS, while supporting on-premises servers and engineering workflows. You’ll assess and deliver security patching, automate infrastructure changes through Infrastructure-as-Code, and keep technical knowledge clear and current. Your work will span hands-on support and deeper infrastructure challenges, giving you direct ownership of systems that matter. With new projects ahead, you’ll have scope to improve how infrastructure is deployed, supported and maintained. ## The team and culture You’ll join a multidisciplinary Infrastructure Solutions team where people solve problems together and share technical knowledge openly. You’ll work closely with engineering teams while taking ownership of issues through to resolution. The team moves from diagnosis to action quickly, using evidence and methodical troubleshooting to guide decisions. You’ll be encouraged to speak up, improve established approaches and document what others need to move faster. ## What we’re looking for · Strong Linux administration skills across Debian and RedHat derivatives, on bare metal and virtual machines · A methodical approach to troubleshooting, with the ability to diagnose and resolve complex technical issues · Strong system administration experience, including responsibility for core infrastructure services · Experience managing Infrastructure-as-Code using Puppet, Ansible or similar, with Git version control · Good networking knowledge, including VLANs, routing and subnetting · Clear communication and customer service skills, with confidence supporting colleagues and engineering teams While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes. ## Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous annual leave: Take time to rest, recharge and enjoy life outside of work · Enhanced healthcare coverage: Private medical insurance alongside Taiwan's National Health Insurance scheme for added peace of mind · Phantom equity: Share in Graphcore’s success · Family healthcare options: The opportunity to extend healthcare coverage to your family members · Financial protection: Life and critical illness insurance to help safeguard you and your loved ones. · Proactive wellbeing support: An annual health assessment allowance to help you stay on top of your health · Eye care reimbursement: Support towards the cost of maintaining your vision and eye health We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work. We’re an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know - we’re happy to support you. ## Sponsorship Applicants must have the legal right to work in Taiwan. Unfortunately, we are unable to provide visa sponsorship or support visa applications for this role. ## Join the Team at Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. If you want to own the Linux infrastructure that keeps engineering and manufacturing moving, we’d love to hear from you. Apply now to join Graphcore in Taipei.