Linux/Windows Systems Engineer

Job description

**\*\*ACTIVE TS/SCI SECURITY CLEARANCE WITH POLYGRAPH REQUIRED\*\*** **Join Our Team as an IT Engineer and Make an Impact in Federal Intelligence Operations!** D2 Consulting is seeking a skilled and motivated **IT Engineer** with a strong background in **Microsoft Enterprise Systems Administration** **and Linux desktop environments** to join our high-performing team supporting a Federal Intelligence Agency contract. If you're passionate about both Windows and Linux technologies, eager to work in a collaborative and mission-critical setting, and looking to expand your impact, this opportunity is for you. Along with a competitive salary and comprehensive health and personal benefits, you'll have the chance to sharpen your technical skills while working alongside a team of experienced professionals in a fast-paced and secure environment. --- ### **What You'll Do:** As an IT Engineer, you’ll be a critical player in delivering Tier II support across multiple large enterprise environments that include both Windows and **Linux-based desktop and server systems**. You will operate within multiple security enclaves in a **hybrid Windows & Red Hat Enterprise Linux (RHEL)** environment, ensuring consistent system performance and reliability. --- ### **Your Primary Responsibilities Will Include:** - **System Administration & Advisory:** Administer both **Windows and Linux workstations**, including EVDI and physical systems, to ensure stability, performance, and security. - **Linux Desktop Support:** Provide direct support for **Linux desktop users**, resolving issues related to system performance, configuration, software compatibility, and user environment optimization. - **Troubleshooting & Incident Resolution:** Diagnose and resolve issues affecting both Windows and Linux systems, including application crashes, connectivity issues, and performance degradation. - **User Experience Improvement:** Analyze and resolve user issues across platforms, and work with cross-functional teams to implement improvements. - **Customer Support:** Deliver Tier II support for Linux and Windows applications, offering remote desktop assistance and escalating as needed. - **Proactive Solutions:** Identify and implement both immediate and long-term fixes to technical problems, ensuring minimal impact on operations. - **Collaboration & Communication:** Work effectively within small and large teams, and communicate clearly with both technical and non-technical stakeholders. - **Incident Management:** Lead triage, response, and communication for system incidents, contributing to major projects and continuous improvement efforts. --- ### **What We're Looking For:** We’re looking for an experienced IT professional with hands-on expertise in **both Windows and Linux environments**, particularly with a strong emphasis on **Linux desktop support and troubleshooting**. #### **Minimum Requirements:** - Bachelor’s Degree in Computer Science, Engineering, or a related field – or equivalent technical training, work, or military experience. - 8+ years of experience in systems administration supporting both **Windows and Linux operating systems**. - Active **TS/SCI with Polygraph** clearance is **required**. - A valid DoD Information Assurance (IA) certification (such as **CompTIA Security+ CE**, SSCP, or CCNA-Security) is necessary; CompTIA Security+ CE is preferred. - Must obtain DoD 8570 Computing Environment (CE) training within 6 months of hire. #### **Technical Expertise Should Include:** - **Linux Desktop Administration** (Red Hat, CentOS, or Ubuntu) – installation, configuration, and user support. - Windows 10, Server 2012, Server 2016. - Active Directory, DNS, DHCP, DFS, LDAP. - Application troubleshooting (Outlook, Excel, Word, Java, browsers). - Familiarity with ServiceNow, NETS, or similar ticketing systems. - Solid understanding of ITIL v3 or higher. --- ### **Bonus Skills (Not Required but a Plus):** - Experience with Microsoft System Center Configuration Manager (SCCM). - PowerShell or Bash scripting. - Familiarity with virtualization technologies (VMware, Citrix). - Experience with profile management tools like VMware UEM. - Working knowledge of Microsoft Exchange and AV/telephony support. - Networking fundamentals. - Familiarity with agency-specific requirements and secure environments. --- **Ready to join a mission-focused team and grow your technical career in both Windows and Linux systems administration? Apply today and become part of a community that values innovation, integrity, and service excellence.** **Additional Information** - All your information will be kept confidential according to proper guidelines. - Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $130k-140k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. - Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more! *D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.*