Live Lesson Moderator - English

Job description

MyEdSpace is an education technology platform that connects the best teachers on the planet with the students who need them the most - wherever they are, whatever their means. Backed by $15m in Series A funding from some of the leading investors in the space, we're ready to scale - and we want you to help us build and scale MyEdSpace as part of a collaborative and ambitious team. We're on a mission to make a world-class education accessible to all. We believe that every child deserves access to quality education, regardless of geography or socioeconomic background, to achieve their dreams and build a brighter future. If you’re motivated by solving meaningful problems and creating real impact through your work on a societal level and make a real impact on the world - we’d love to hear from you! We're hiring a Live Lesson Moderator for our UK based English teaching team! ABOUT THE ROLE We are seeking Live Lesson Moderators to support our teachers during livestreamed lessons. Moderators play a key role in ensuring lessons run smoothly by responding to student questions, clarifying educational content, and managing general queries. This is a fully remote role, ideal for current university students, those on a gap year, or recent graduates who enjoy working with students in real time and contributing to high-quality online education. We offer both full-time and part-time opportunities, with evening availability required to support live lessons. RESPONSIBILITIES - Participating in the live chat of livestreamed English lessons to provide subject-related responses to student questions as well as adherence to MyEdSpace codes of conduct. - Providing real-time support to teachers to help lessons run smoothly. - Assisting students with basic technical or access issues during live sessions. - Min number of sessions a week: 3 x 1 hr sessions WHO WE'RE SEEKING - Grade A*/A at A-Level in English. - Strong subject knowledge and the ability to communicate clearly and concisely. - Excellent written communication skills, particularly in fast-paced, live environments. - Calm, responsible, and confident in enforcing behavioural guidelines when required. - Comfortable multitasking while maintaining attention to detail. - Available to work 3–5 days per week, with flexibility to cover evening lessons. ✨ Our values PUT INTEGRITY FIRST Honesty matters. Tell the truth, and be straight-up. Be transparent and do the right thing. This builds respect and reliability for our students, families and team members. KNOW YOUR COORDINATES Understand where you are and where you want to get to. Know your strengths and acknowledge your gaps. Think from first principles. Question things, and never pretend to know what you don't. RAISE THE BAR Own it and get it done. Do better. Iterate quickly and seek feedback. Deliver real value. Be excellent and lift others up. Share learnings and help your teammates improve. LOVE TO BE WRONG Push boundaries. Be outside your comfort zone. Naturally you'll get some things wrong and that's okay. Embrace feedback. Learn from it and get closer to excellence. WIN TOGETHER To achieve our mission, we have to work together. We all have a role to play, so help each other get there. We’re stronger as a team so inspire, support and respect each other. 🙋 Why you’ll love working here We’re a team on a mission to transform education for the better. Joining MES means you’ll be part of something ambitious, fast-moving, and full of purpose. Here’s what you can expect: - The chance to make a real impact: your work directly shapes the future of education. - A fast-paced and high-growth environment where ideas move quickly and careers accelerate. - A collaborative, supportive culture: we’re head quartered in the UK, but we’re a global team with colleagues in 15+ countries, bringing a rich mix of perspectives and energy. We are committed to building a diverse team and strongly encourage applications from candidates of all backgrounds. We believe diverse perspectives make us stronger and help us build a better product for students around the world.