Live Stream Associate I Seasonal

Job description

FloSports is the leading digital platform for underserved sports, combining live and on-demand streaming, original programming, data, and technology to help sports grow their audiences and build sustainable businesses, from youth to professional levels. By bringing thousands of events and communities onto one platform, Flo creates scale where none previously existed, connecting passionate fans with the sports they love while giving athletes, organizers, and rights holders the tools to reach and engage a global audience. Flo streams more than 50,000 live events annually across sports, including motorsports, wrestling, hockey, track & field, cheer, jiu-jitsu, NCAA Division II and III athletics, and more. We’re looking for people who are passionate about sports, embody accountability, collaboration, curiosity, positivity, grit, and excellence, and are motivated to help grow and elevate the communities we serve. THE ROLE: FloSports is looking for a Part Time, Live Stream Associate I to join our Operations department. The ideal candidate will be an enthusiastic learner, some video experience, with a passion for providing high-quality live event coverage. This role will remotely support and manage multiple events simultaneously by helping check and adjust streaming settings, managing start and end times, monitoring commentary, graphics, and other treatments. Ideal candidates will be strong communicators and have a keen eye for detail. This position will be based in Waterloo, ON. CAD - seasonal part time employment (Aug 2026 - April 2027) RESPONSIBILITIES: - Identify and correct audio and video quality issues to ensure client satisfaction is achieved - Ensure events are live and maintain high stream uptime and quality - Communicate key information with other technicians, camera operators, supporting team members, and managers - Understand and respond to client concerns and issues with video streams - Commonly work weekends & evenings - Other tasks as assigned by your managers KNOWLEDGE, SKILLS AND ABILITIES: - Ability to multitask - Strong focus and attention to detail - Tech-savvy, have an eye for quality, and be a sports enthusiast. - Process driven and detail oriented - Strong organizational skills - Excellent communication skills SCHEDULE REQUIREMENTS - Must be available to work Friday, Saturday & Sunday - Must be available to work from evenings & weekends - Operating hours 7am - 10pm (8 hour shifts) BONUS POINTS: - Knowledge of the following technologies: - Encoders - Youbora - H.264/H.265 - HLS/RTMP/SRT - TVU - LiveU - vMix - Cameras - Live Streaming - Audio and Sound Mixing OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS CAD: - Recognized three years in a row as a Top Workplace by the Austin-American Statesman - Vacation pay calculated and added to each paycheque at 4% - Stocked snack bar, catered lunch every week - FloFun Social Events each month