Live Stream Sales Assistant

Job description

About Gamer’s Choice Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu-Gi-Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon , One Piece, Disney Lorcana, and Riftbound . Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online. Role: Ensuring every stream runs smoothly, looks polished, and drives stronger sales by supporting hosts in real time, keeping operations fast and organized, and elevating the overall viewer experience. Location: 34-09 Queens Blvd, Long Island City, 11101 Schedule: Full Time Day Shift: 2:30pm - 11:00pm Night Shift: 9:00pm - 5:30am Compensation: $17.00 - $20.00 per hour DOE Responsibilities: Assist the Live Stream Host during live shows by managing chat, answering viewer questions, and maintaining a positive, welcoming environment. Assist in setting up product displays, lighting, and stream materials before each show Help prepare upcoming stream segments by organizing products, restocking inventory, and staging items for the host. Monitor chat for questions, concerns, and bidding activity, escalating important messages to the host in real time. Make sure the streamer is showing the right items on screen and following procedure Support post‑stream tasks such as organizing products, packing areas, and resetting the studio for the next show. Collaborate with the team to brainstorm improvements to stream efficiency, viewer engagement, and overall show quality. Help with live stream organization, from labeling and packing to overall show readiness. Refill products to keep shows fully stocked Run giveaways to support viewer engagement Engage with chat and track viewership pings throughout shows Label and package items for upcoming and current shows Clear garbage and keep the studio/streaming area clean Requirements: Strong communication skills and a friendly, professional online presence. Ability to multitask in a fast‑moving live environment. Comfortable using chat tools, basic streaming interfaces, and digital communication platforms. Organized, dependable, and able to follow structured workflows. Physically able to lift and move boxes/products as needed. Team‑oriented mindset with a willingness to jump in wherever needed. Nice-to-haves: Familiarity with Pokémon or other TCG products. Experience moderating live streams or online communities. Basic understanding of live stream setups (lighting, camera angles, audio). Prior experience with similar live selling platforms. Experience in OBS and Google Sheets Results: Streams run smoothly, on time, and with consistently polished production. Hosts stay focused on selling because backstage support is fast, organized, and proactive. Viewers stay engaged and informed, reflected in active chat and positive sentiment. Sales improve through efficient product flow and quick, accurate responses. Benefits: Health Insurance Dental & Vision Coverage Paid time off 401k Employee Discounts Gym Membership Reimbursements Core Values: Community First: Promoting a welcoming environment For the Love of The Game: A Passion for TCG Commitment to the Customer: Delivering Positive Experiences Integrity and Transparency: Customer First Mindset Treating People Right: Inclusivity and Kindness in every interaction EEO/AAP Statement: Gamer’s Choice is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Gamer’s Choice is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you require an accommodation to participate in the application process, contact us at The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position. Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu-Gi-Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana. Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.