Live Stream Sales Associate (Pokemon / TCG)

Job description

Role: A high‑energy livestream host streaming on Whatnot, showcasing TCG products, engaging viewers, driving conversions, and maintaining a fun, community‑focused atmosphere. This role combines on‑camera performance, sales execution, product prep, and stream operations. Location: 34-09 Queens Blvd, Long Island City, 11101 Schedule: Morning: 7:00 AM - 3:30 PM, Full-Time Evening: 2:30 PM – 11:00 PM, Full-Time \*Our streams run nearly 24 hours a day; schedules are assigned based on operational needs and are subject to change. Compensation: $20.00 - 35.00 per hour, depending on experience Entry Streamer — $20–25/hr (0–1 years) Learning platforms and new to the landscape. Building foundational product knowledge and on-camera comfort. Core Streamer — $25–28/hr (0–2 years) Runs most streams independently and is able to hit engagement and most sales targets. Senior Streamer — $28–32/hr (1–3 years) Trusted across all channels. Consistently hits targets and is able to assist fellow streamers. Lead Streamer — $32–35/hr (2–4 years) Consistently hits targets and is fluent across all streams. Mentors others, helps improve streams, and trains new hires. Core Responsibilities: -Stream Execution: Run live selling shows on assigned platforms, maintaining high on‑camera energy and following necessary procedures and professionalism. Host engaging, high-energy live sales events on Whatnot, showcasing and selling TCG products to a live audience. Prepare and organize all products, technical equipment, and visual displays before each stream to ensure a seamless experience. -Sales Performance: Own on‑stream sales outcomes. This includes presenting products, creating urgency, driving bids, and converting viewers into buyers. Use effective sales techniques to highlight product features, build urgency for limited-time or exclusive items, and drive conversions. Track and analyze sales performance and viewer engagement metrics to improve future streams. -Audience Engagement: Engage viewers in real time (chat, shout‑outs, CTAs, simple games) while managing the pace and flow of a fast‑moving stream. Create a fun, welcoming, and interactive environment that responds to viewer questions, encourages participation, and fosters community. Collaborate with the team to brainstorm creative show themes, promotions, and strategies to grow viewership and sales. -Inventory & Fulfillment Prep: Prepare and break down shows, pull and stage inventory, move boxes up to 50 lbs, and accurately hand off sold items for shipping. Prepare and organize all products before and after each stream, ensuring accurate handoff for shipping. -Reporting & Compliance: Follow all SOPs and reporting requirements - update show recaps, sales/stream metrics, and basic data entry in Excel/Google Sheets. Track and report sales and engagement metrics to inform future stream strategy. Requirements: Comfortable on camera with a charismatic, confident, and personable on-screen presence. Proficiency in Microsoft Excel/Google Sheets for data entry, inventory tracking, and reporting. Ability to multitask and stay organized in a fast-paced, live-selling environment. Physically able to lift and move boxes/products up to 50 lbs as needed. Excellent communication skills and a strong team player mindset. Nice to haves: Prior experience or strong familiarity with the Pokémon TCG. Prior experience selling on Whatnot or other live shopping platforms. Deep knowledge of TCG trends, collectibles market, and audience preferences. Basic video or audio setup knowledge (lights, camera, mic, etc.). Results: 30 Days: Fluent in streaming platforms and SOPs; able to set up, run, and close down a stream end‑to‑end with minimal guidance, showing steady progress toward performance targets. 90 Days: Consistently meets baseline KPIs across assigned channels. 6 Months: Owns at least one channel; meets or exceeds channel targets for revenue per stream and items sold per hour, while maintaining low operational errors in data entry and order handling. 12 Months: Operates as a core streamer and positive team contributor — collaborates with other streamers, shares what's working, and brings ideas to improve future shows. Benefits: Health Insurance Dental & Vision Coverage Paid time off 401k Employee Discounts Gym Membership Reimbursements EEO/AAP Statement: Gamer’s Choice is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Gamer’s Choice is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you require an accommodation to participate in the application process, contact us at The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position. Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu-Gi-Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana. Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.