Role Overview: As a LiveOps Co-ordinator at Side, you will be responsible for managing and executing live operations tasks to ensure smooth and engaging player experiences. This includes coordinating events, offers, and in-game content updates, working collaboratively with cross-functional teams to deliver high-quality live game content.ResponsibilitiesBuild, plan, execute and implement offers, events, cosmetic content, and other live content Provide live service excellence to our players Collaborate with PMs, Content Designers, QV, marketing, production, and other LiveOps Coordinators to ensure that our content releases, event pacing and communication meet the highest standards Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers Handling TIDs and localization Configuration of live events Detailed documentation of events and campaigns Communication with PMs, Designers, DDs, artists and the rest of the teamRequirementsSkillsAttention to detail & highly organized Problem-solving - be able to quickly address issues that arise during live configurations and coordinate solutions across multiple disciplines Result Driven - comfortable with fast-paced environments and able to learn new tools or processes quickly Excellent oral and written communication skills Passionate about games, what keeps players engaged, and what causes them to spend A keen interest in F2P games, or a willingness to get familiar with the spaceExperienceLiveOps experience of 4 to 5 years in a gaming industry is mandatoryCross-Disciplinary Collaboration Knowledge or willingness to learn tools like JIRA, Excel BenefitsWhat we offer:The opportunity to join our growing business at an exciting time.Dynamic and entrepreneurial culture.Who we are:Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences. For more information, visit www.side.inc.
Role Overview: As a LiveOps Co-ordinator at Side, you will be responsible for managing and executing live operations tasks to ensure smooth and engaging player experiences. This includes coordinating events, offers, and in-game content updates, working collaboratively with cross-functional teams to deliver high-quality live game content.
Responsibilities
- Build, plan, execute and implement offers, events, cosmetic content, and other live content
- Provide live service excellence to our players
- Collaborate with PMs, Content Designers, QV, marketing, production, and other LiveOps Coordinators to ensure that our content releases, event pacing and communication meet the highest standards
- Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers
- Handling TIDs and localization
- Configuration of live events
- Detailed documentation of events and campaigns
- Communication with PMs, Designers, DDs, artists and the rest of the team
Requirements
Skills
- Attention to detail & highly organized
- Problem-solving - be able to quickly address issues that arise during live configurations and coordinate solutions across multiple disciplines
- Result Driven - comfortable with fast-paced environments and able to learn new tools or processes quickly
- Excellent oral and written communication skills
- Passionate about games, what keeps players engaged, and what causes them to spend
- A keen interest in F2P games, or a willingness to get familiar with the space
Experience
- LiveOps experience of 4 to 5 years in a gaming industry is mandatory
- Cross-Disciplinary Collaboration
- Knowledge or willingness to learn tools like JIRA, Excel
Benefits
What we offer:
- The opportunity to join our growing business at an exciting time.
- Dynamic and entrepreneurial culture.
Who we are:
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.
For more information, visit www.side.inc.
Who we are Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video game industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. Help us bring stories to the world. Join Side's global team of passionate gamers and contribute to top-notch game development. Discover opportunities in Asia, North America, South America, Europe and beyond. Experience our side of life, for more information, visit side.inc
Who we are
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video game industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets.
Help us bring stories to the world. Join Side's global team of passionate gamers and contribute to top-notch game development. Discover opportunities in Asia, North America, South America, Europe and beyond.
Experience our side of life, for more information, visit side.inc
