Livestream Team Lead

Job description

Who we are Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end. The team you will be part of The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time. The part you will play Intrepid, a leading eCommerce enabler in Southeast Asia, is looking for a Live Commerce Manager (Team Lead) to lead and scale our livestream business across the E-commerce platform. This role sits within the Social Commerce division and reports directly to the Head of Social Commerce, owning the end-to-end livestream strategy, execution, and performance delivery. You will be responsible for transforming livestream from an operational function into a high-performance revenue engine, driving GMV growth, optimizing production efficiency, and elevating on-screen talent and content quality. As a Live Commerce Team Lead, you will take charge of Live Commerce Strategy & Planning Develop and execute integrated live commerce strategies combining livestreams, short video content, and affiliate programs to maximize traffic, engagement, and GMV. Partner with brand clients to define sales and marketing objectives, ensuring alignment with platform algorithms and audience behavior. Manage end-to-end campaign execution — from ideation, scheduling, host coordination, and production to post-campaign performance analysis. Lead the planning and optimization of livestream and video content calendars to capitalize on key events such as Double Digit Days, Payday Sales, and platform mega campaigns. Strengthen creator and affiliate programs through data-backed recruitment, activation, and performance optimization of KOLs/KOCs. Collaborate cross-functionally with Creative, Performance Marketing, and Operations teams to ensure cohesive storytelling, product readiness, and real-time fulfillment. Monitor campaign analytics (e.g., CTR, Enter Room Rate, GMV, conversion) and provide actionable insights to enhance future campaign outcomes. Maintain strong relationships with platform partners (TikTok, Shopee, Lazada) to stay ahead of new tools, features, and best practices. Performance Management Track and evaluate performance across all live commerce pillars using dashboards and structured reporting. Create detailed performance reports and insights for internal stakeholders and clients, highlighting successes and opportunities. Identify trends, competitive benchmarks, and growth opportunities to refine Intrepid’s live commerce approach. Team Leadership Lead and develop the Live Commerce team (Admins, MCs, Operators) Set clear KPI frameworks and performance-driven culture Coach and elevate MCs to improve performance Drive hiring, training, and retention of high-performing livestream talent Cross-Functional Collaboration Work closely with the Performance Marketing, Content, and Operations teams to integrate livestream campaigns with broader eCommerce strategies. Coordinate with the operations team to ensure real-time updates on inventory and fulfillment during livestreams. Liaise with platform representatives (e.g., TikTok, Shopee, Lazada) to stay updated on new features and guidelines. What we are looking for - the ideal profile Education: Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. Experience: At least 5-7 years in live commerce, eCommerce, or digital marketing, with proven success in managing livestream campaigns. Strong familiarity with TikTok Shop, Shopee, and Lazada platforms. Demonstrated ability to lead multi-functional teams, manage high-pressure campaign cycles, and deliver results in a fast-paced environment. Strong strategic and commercial mindset. Able to balance creativity, operations, and data-driven decision-making. Excellent client management and cross-functional communication skills; comfortable collaborating with brand, creative, and platform stakeholders. Adept at evaluating performance metrics, identifying insights, and steering the team toward continuous improvement. Strong organizational and multitasking abilities, with attention to detail. Creative problem-solving skills to address real-time challenges during livestreams. Passion for eCommerce and staying updated on the latest industry trends. In return, you will be getting You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster! We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance. We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds. We also offer Best of Both Worlds We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny. Culture that Brings Out the Best At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time. Grow Without Limits Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless. Rewarding You Right We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day. Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties #LI-PC1