LN Venues, Director of Foundation Room Sales - HOB Dallas

Job description

Job Summary: WHO ARE WE? HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT YOU WILL DO Oversee and manage the Foundation Room and the VIP Music Hall sales team. Generate Foundation Room Membership revenue by acquiring new sales and maintaining a consistent working relationship with current Foundation Room Members for renewal sales. Generate VIP upsells in the Music Hall. I. Sales Actively solicit new and renewal business opportunities by conducting effective sales calls, outside sales calls, presentations to current and potential members, and conducting site inspections. Negotiate and close Foundation Room Memberships and VIP Music Hall sales. Generate revenue via prospecting new leads, renewing current members and prospecting lapsed memberships. Optimize all Music Hall inventory for upsell opportunities. Monitor change in all industries and develop strategies to sell Memberships and VIP upsells. Achieve monthly / quarterly sales goals and yearly budget goals. Network with existing Members and VIP clients to develop referrals and maintain a high retention rate. Oversee all Member and VIP upsell communications and marketing initiatives. Consistently entertain and work in the Foundation Room and Music Hall to generate new business and maintain a good relationship with the existing Members and VIP clientele. Assist in coordinating all Member events including quarterly marquee party. Become involved in outside organizations that can directly affect your sales. Attend local trade shows; participate in sales blitzes and other off-site sales efforts. Oversee day to day operations of Sales Manager, Coordinator and Concierge in Foundation Room. Oversee day to day operations of VIP Host Manager and VIP Hosts in the Music Hall. Responsible for entire Foundation Room and VIP sales teams in achieving their goals. Maintain office/vacation schedules for sales and VIP team. Liaison between VP of Sales, GM and sales team for all communications and company directives. Attend weekly sales meetings, marketing and Foundation Room operation meetings. Have a working knowledge of the operational department and their responsibilities in Foundation Room and Music Halle to ensure maximum Member and VIP clientele satisfaction. II. Sales Strategies and Reports Effective communication of strategies, priorities and goals through sales meetings, performance appraisals, annual reviews and meetings with VP of Sales and General Manager. Maintain accurate daily office procedures and reporting. Assist in communication with all venues regarding potential business / clients. Ensure all accounting paperwork is accurate, responsible for collecting all Membership and VIP client monies, handle all invoices / receipts. Oversee all projects given by General Manager and VP of Sales. Comprehend all reports from Salesforce database. WHAT THIS PERSON WILL BRING Demonstrate local Houston relationships and contacts High School and/or college degree preferred Minimum of 7 years experience overseeing a team of manager-level employees Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Experience using Salesforce CRM or comparable customer relationship management systems Basic understanding of financial principles, including budgeting and revenue management Knowledge of food, wine, and spirits, with an understanding of luxury hospitality and guest service standards Express a positive attitude and objective viewpoint in all circumstances Maintain organization skills and focus on assigned tasks/goals Take creative risks to enhance revenue Behave professionally to maintain / enhance positive image of House of Blues Ability to sell a non- tangible product Show respect by considering the rights and dignity of others rather than self Communicate assertively in a non-aggressive, candid manner Able to maintain a flexible work schedule to accommodate business needs Strong analytical thinking and sound decision-making abilities Excellent planning, organization, and time management skills with the ability to prioritize multiple responsibilities Proven ability to build trust, develop high-performing teams, and foster a collaborative work environment Effective interpersonal, verbal, and written communication skills. Strong presentation and public speaking skills Ability to build and maintain productive partnerships with internal and external stakeholders Results-oriented with strong follow-through and attention to detail Self-motivated with a proactive, action-oriented approach to achieving goals Demonstrated sales, negotiation, and persuasive communication skills Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.