Loan Operations Analyst

Job description

## **We’re on a mission to back the UK’s small businesses like no one else** 🚀 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. **The impact is real:** Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 **Come and join a mission that matters!** [[Read our Impact Report](https://www.fundingcircle.com/uk/impact)] | [[See our Trustpilot](https://uk.trustpilot.com/review/fundingcircle.com)] ## The role ⚡ 📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits This is a busy admin role where you will be reviewing and processing loan applications to provide fast, efficient funding to small businesses in the UK. - Reviewing financial accounts, bank statements and risk reports to process loan applications - Completing know your customer (KYC) checks during the borrowers on-boarding journey and referring cases to our AML and Fraud teams where required - Use third party systems to collect information on the applicant and their business - Perform rigorous quality assurance: Reconcile loan documents and internal system data for completeness and accuracy - Working in a collaborative team environment - Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day ## What we’re looking for 🌱 We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. - At least 6 months experience in a high volume operations or administrative role - Ability to work to deadlines and business goals in a fast paced, dynamic environment - Excellent attention to detail, self motivation, strong organisational skills and ability to follow procedures - Ability to complete tasks that are repetitive in nature - Willingness to learn and adapt with ever evolving policies and procedures - It would be great, but not essential, if you had familiarity with financial documents, bank statements and identification documents - Able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity - Confident using approved AI tools safely and effectively to enhance your output and find a better way of working *We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.* ## **Why join us? 💜** We back you to build an incredible career and by joining us, you'll be part of one of **The Sunday Times Best Companies to Work For 2026**! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: - **Flexibility:** We provide a benefit allowance you can tailor to your own life and family. - **Health:** This includes private medical and dental, health assessments, and access to a digital GP. - **Wealth:** We offer life assurance, share schemes, and financial coaching. - **Development:** You get a dedicated annual learning allowance to help you level up. - **Lifestyle:** We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. ## **Ready to join a mission that matters? We’d love to chat!**