Lodging Reservations Coordinator – Remote

Job description

## Position Overview We are seeking organized, customer-focused individuals to assist clients with lodging research, reservation planning, and accommodation-related needs. The Lodging Reservations Coordinator helps clients explore hotels, resorts, and other accommodation options while providing attentive service throughout the reservation process. This role is a good fit for someone who enjoys researching destinations, comparing options, communicating with clients, and keeping important details organized. Training and access to reservation resources are provided. ## ### Key Responsibilities - Research hotels, resorts, and lodging options according to client preferences, dates, and budgets - Assist clients in comparing available accommodations and reservation options - Coordinate lodging reservations and related booking details - Review reservation information for accuracy and completeness - Communicate confirmations, updates, and important information to clients - Assist with changes or questions related to existing reservations - Maintain organized records of client preferences and booking details - Utilize online reservation platforms and industry resources - Research property amenities, locations, and available services - Provide professional and responsive client support throughout the planning process - Follow established booking procedures and documentation requirements ### Qualifications - Strong written and verbal communication skills - Customer-service-oriented approach - Excellent organization and attention to detail - Comfortable researching and comparing options online - Ability to manage multiple client requests and follow up consistently - Comfortable working independently in a remote environment - Basic computer and internet proficiency - Willingness to learn reservation systems and booking procedures - Previous customer service, hospitality, reservations, or administrative experience is helpful but not required - Must be 18 years of age or older - Reliable computer and internet access