Logistics Administrator

Job description

About the Role At foodora, our rider fleet is the heartbeat of our business. As our Logistics & Compliance Administrator , you will be the crucial link between our physical fleet operations and local regulatory compliance. This is a high-stakes, multi-faceted role where precision is non-negotiable. You will safeguard our business against legal and financial risks, ensure smooth day-to-day equipment operations, and support our Fleet Health team by managing complex compliance pipelines. If you have a sharp eye for detail, a hands-on operational mindset, and the ability to navigate local regulatory landscapes, we want you on our team. Key Responsibilities High-Stakes Compliance & Legal Risk Mitigation Regulatory Management: Act as the primary point of contact for weekly mandatory inquiries and legal correspondence from Norwegian authorities, including NAV and Arbeidstilsynet. You will manage these country-specific workflows with flawless execution to prevent fines and mitigate rider reclassification risks. Compliance & API Operations: As compliance requirements for our courier fleet tighten, we are automating pipelines via new API integrations. You will be responsible for absorbing the secondary workload of verifying this API data, ensuring accuracy and preventing our Fleet Health team from becoming overwhelmed. Public Relations Support: Collaborate with the PR team by gathering key metrics, prepping data, and drafting operational answers for incoming media requests. Audit Preparation: Compile, organize, and prepare comprehensive materials for both vendor and public audits. Operational Continuity & Hub Management Rider Equipment (EQ) Operations: Take direct ownership of the physical Rider EQ Hub. You will conduct regular, on-site follow-ups to ensure that equipment distribution and local logistics run seamlessly for our riders. Procurement: Own and execute local procurement processes, ensuring seamless workflow management and business continuity within SAP Ariba. Financial & Liability Protection Insurance & Recourse (Regress) Claims: Act as the ultimate gatekeeper for handling rider insurance incidents. You will manage recourse claims meticulously to prevent financial leakage and ensure no liabilities go unaddressed. What You Bring to the Table Language: Native or near-native fluency in Norwegian , with excellent professional English. (Communicating precisely with NAV and Arbeidstilsynet is a core part of this role). Experience: Proven background in operational administration, compliance, logistics, legal assistance, or a similarly detail-oriented field. Systems Savvy: Experience with procurement software (SAP Ariba is highly preferred) and a strong comfort level working with data, API verifications, and digital compliance pipelines. Hands-on Mentality: You aren't afraid to step away from the desk to manage the physical equipment hub and interact directly with operational logistics. High Accountability: You thrive in an environment where your attention to detail directly protects the company from financial and legal risks. What we offer: A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. Public transportation for Oslo (City Center) Gym Membership Other benefits include free food, health and dental insurance, and learning and development opportunities! foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.