Logistics and ICS - France

Job description

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Job title: Logistics Coordinator and ICS - France Location: Belgrade, SRB Working hours: 9:00 AM to 5:00 PM (Hybrid) The Logistics Coordinator is responsible for the day-to-day operational logistics support to the Customer Service field organization. Within a specified geographic area this person is the central point of contact for customer engineers, 3rd party warehouse & transport provider, service account managers and global logistics organization. The incumbent is responsible for: Logistics call resolution; source & arrange shipment of spare parts required for service calls. Key for this resolution is fast response, good communication and determination to find solutions for our customers. Inventory levels; managing stock level plans and fulfillment to obtain required service level results. Inventory Integrity; managing stock audits, update stock quantities to ensure integrity, investigate inventory discrepancies, in transit management, distress (parts return failure) resolution. The incumbent directly interfaces with the Territory Manager and his team of customer engineers and addition to the Field Service Coordinators to ensure a maximum level of logistics support. Nature and Scope: Basic Responsibilities: Executes strategies, programs, and initiatives associated with the requirements for call resolution and planning of service parts inventory for an NCR geographic region/area. Monitors back orders, expedites deliveries, and manages inventory levels in support of business requirements. Maintains targeted service level objectives by constantly monitoring of open service calls suspended for parts. Acts as the first point of contact for service parts availability issues between the Customer Service organization and various other organizations (including local CS management, Customer Account Team personnel, Logistics Analysts, and various global organizations). Basic Requirements: Bachelor’s Degree or equivalent work experience Strong communication skills, oral and written (English & French) Strong problem-solving skills Expected to have good PC skills to aid/assist in the completion of essential job responsibilities Experience in Oracle ES desirable Other duties may be assigned. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”