Logistics Business Support Manager

At KONE, we are committed to improving the flow of urban life by making people's journeys safe, convenient, and reliable. We are looking for an experienced and strategic Logistics Business Manager to lead and transform our logistics operations across Türkiye. As a key member of the Country Leadership Team, you will be responsible for defining and executing the country's logistics strategy while driving operational excellence, cost optimization, inventory performance, and service quality. This is a highly visible leadership role, offering the opportunity to influence business outcomes, lead transformation initiatives, and build strong partnerships both internally and externally. About the role: Serve as a key member of the Country Leadership Team, contributing to business strategy, decision-making, and organizational performance. Develop and execute a forward-looking logistics strategy that supports business growth, operational excellence, and customer satisfaction. Act as the country lead and single point of contact for all logistics-related topics. Oversee end-to-end logistics operations including transportation, warehousing, inventory management, distribution, customs clearance, and regulatory compliance. Lead strategic partnerships with Logistics Service Providers (LSPs) to ensure service excellence and operational efficiency. Drive warehouse and logistics network optimization initiatives to improve productivity, flexibility, and scalability. Ensure effective inventory governance, stock accuracy, cycle counting, and working capital optimization. Own the logistics budget and overall cost structure, ensuring alignment with business targets. Drive financial transparency through robust analytics and performance reporting. Identify and implement sustainable cost-reduction opportunities while maintaining service quality. Define and govern KPI and SLA frameworks across the logistics ecosystem. Lead Continuous Improvement and Variable Cost Productivity (VCP) initiatives across logistics operations. Champion Lean methodologies, digitalization, process optimization, and innovation. Develop data-driven reporting and predictive analytics capabilities to support strategic decision-making. Build, develop, and inspire a high-performing logistics organization. Foster a culture of accountability, collaboration, continuous improvement, and operational excellence. Support talent development, succession planning, and leadership growth within the team. What you’ll bring: Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field. Full professional proficiency in English, native in Turkish. Minimum 10 years of relevant experience in Logistics or Supply Chain Management. 7+ years of leadership experience managing logistics, warehousing, transportation, customs, and supply chain operations. Proven track record of leading large-scale operational improvements, transformation projects, and cross-functional initiatives. Strong experience working with logistics service providers and managing complex logistics networks. Professional certifications such as APICS CLTD, CSCP, CPIM, Lean Certification are highly desirable. Experience in Türkiye and/or similar markets, with solid knowledge of customs and regulatory requirements. Deep understanding of logistics operations, warehouse management, transportation, inventory optimization, and supply chain management. Strong financial and commercial acumen with experience managing budgets and delivering cost optimization results. Advanced analytical capabilities with experience leveraging data and digital tools to drive business decisions. Experience leading Lean, network optimization, digital transformation, or continuous improvement initiatives. Exceptional stakeholder management, influencing, and communication skills. Why join KONE? At KONE we are on a mission to provide the best people flow experience. KONE leads the development in our industry and is acknowledged on Forbes list of the most innovative companies in the world. KONE is a global company present in over 60 countries with headquarters in Espoo Finland. Our culture is built on the values of Customer, Care, Collaboration and Courage. We encourage our employees personal and professional growth and offer many opportunities to learn and grow in an international environment. Creating an innovative and collaborative working culture where we value the contribution of each individual is at the heart of how we work. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on