Logistics Coordinator

Job description

**About Quad Lock 🚀** Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace. **About our People 👥** At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team. ### About the Role 💭 As our Logistics Coordinator, you'll play an important role in keeping our day-to-day logistics operations running smoothly. You'll coordinate daily order fulfilment across our third-party logistics (3PL) facilities, maintain inventory accuracy, and work closely with our 3PL and freight forwarding partners to ensure shipments move efficiently. You'll also support business-to-business (B2B) fulfilment and inbound stock movements, helping ensure the right products are in the right place at the right time. We're looking for someone who is highly organised, detail-oriented and comfortable working in a fast-paced e-commerce or fast-moving consumer goods (FMCG) supply chain environment. ###### #LI-CG1 ### What You'll Do 🌏 **Order Fulfilment & Inventory Management** • Support daily order fulfilment operations across global 3PL sites, ensuring timely and efficient processing. • Monitor logistics performance, identifying and addressing issues such as order delays and inventory discrepancies. • Maintain accurate enterprise resource planning (ERP) records and assist in stock management, including inbound receipts, reconciliations, and stocktakes. • Collaborate with internal teams and external partners to drive process improvements in inventory accuracy and fulfilment efficiency. **B2B & Supply Chain Support** • Assist in managing B2B order fulfilment, including coordination with stakeholders to ensure timelines are met. • Support compliance with export documentation and other regulatory requirements. • Support the coordination of original equipment manufacturer (OEM) shipments and stock movements. **Financial & Operational Administration** • Review and reconcile logistics invoices, working with internal teams to ensure accurate reporting. • Monitor KPIs and operational standards across vendor partners. • Contribute to continuous improvement initiatives, identifying areas for process enhancement and cost efficiencies. **Freight & Logistics Coordination** • Serve as a point of contact for shipping-related queries, facilitating smooth communication between freight forwarders and internal teams. • Daily shipment coordination to ensure delivery timelines are met. Manage shipment drops based on Freight Forwarder Due Dates in alignment with business and demand requirements. • Support cost control and process optimisation efforts, including invoice reviews and logistics efficiency initiatives. ### What You'll Bring 🤝 - Previous experience in a supply chain or logistics environment is preferred. - Proficiency in Microsoft Suite and Google Suite. - Previous experience with ERP (NetSuite preferred). - Experience with eCommerce platforms such as Shopify and Amazon is desirable. - High attention to detail and accuracy. - Strong organisational skills with the ability to prioritise tasks effectively. - Excellent communication skills for liaising with 3PLs, Freight Forwarders, and internal teams.