Logistics Manager (Brand Experiences/Events)

Job description

### **Experience Without Limits** **Come shape the future of brand experience.** **At Jack Morton, we design and build**head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients **unlock the full value of experiences** by turning bold ideas into meaningful connections. **That takes a team that's bold, curious, and acts as one.** We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life. This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it. Experience without limits—in your work, your growth, and your impact. ## **That brings us to you.** You are a highly organized **Logistics Manager** who thrives on turning complex plans into seamless experiences. You understand that behind every unforgettable event is flawless operational planning. You'll lead the planning and execution of event logistics across Japan and the Asia Pacific region, ensuring every detail—from venue coordination and transportation to accommodation, staffing, registration and guest movements—is delivered with precision. Whether it's moving hundreds of VIP guests, coordinating multiple suppliers, or troubleshooting on-site, you're calm under pressure and always one step ahead. ## **What You'll Be Doing** ### **Event Logistics & Operations** - Lead operational planning for meetings, conferences, brand activations and experiential events. - Develop and manage detailed logistics plans, production schedules and operational timelines. - Coordinate all event logistics including transportation, accommodation, venue operations, catering, staffing, security and guest services. - Manage attendee movements, airport transfers, shuttle operations and VIP logistics. - Coordinate registration, accreditation and on-site guest experience operations. - Create operational documents including run sheets, venue plans, rooming lists, transport schedules and contingency plans. - Ensure all health & safety, compliance and risk management requirements are met. - Lead on-site operations and quickly resolve any operational issues during live events. ### **Venue & Supplier Management** - Research, source and negotiate venues throughout Japan. - Manage venue contracts, function space requirements and operational planning. - Build strong relationships with hotels, DMCs, transportation providers, production vendors and local suppliers. - Negotiate competitive pricing while maintaining high service standards. - Coordinate supplier deliverables and ensure deadlines are met. ### **Project Management** - Work closely with Producers, Account Teams and Creative teams to ensure operational feasibility. - Develop and maintain detailed project schedules. - Coordinate communication between internal teams and external vendors. - Identify operational risks early and implement mitigation plans. - Support multiple projects simultaneously while maintaining exceptional attention to detail. ### **Budget Management** - Develop and manage logistics budgets. - Track supplier costs and identify opportunities for efficiencies. - Ensure logistics spend remains within approved budgets. - Reconcile vendor invoices and event costs after program completion. ## **Success Measures** - Seamless event execution with exceptional operational delivery. - Guests and clients experience smooth, stress-free events. - Strong supplier relationships and operational excellence. - Effective budget management. - Reliable project delivery under tight timelines. ## **If you can do all that, you have what it takes. It might also help if...** - Bilingual (Japanese & English), with a strong understanding of Japanese business culture. - 5+ years' experience in event operations, logistics, travel management, destination management, hospitality, MICE, DMC or large-scale event delivery. - Experience managing transportation, accommodation and venue logistics for corporate events. - Strong project management and organizational skills with excellent attention to detail. - Ability to manage multiple priorities in a fast-paced environment. - Excellent communication and stakeholder management skills. - Experience negotiating with hotels, venues and suppliers. - Comfortable working on-site, including occasional evenings, weekends and travel. - Proficient with Microsoft Office and project management tools. - Calm under pressure with excellent problem-solving abilities. - Passionate about creating exceptional guest experiences through flawless operations. ***Equal Employment Opportunity*** *Jack Morton is proud to be an equal opportunity employer. Jack Morton is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.* *Personal data held by Jack Morton relating to employment applications will be used in accordance with our Recruiting Privacy Statement, which is available on our website.* *Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Jack Morton.* ### **業務内容** ### **イベントオペレーション・ロジスティクス** - ブランドイベント、カンファレンス、展示会、プロモーションイベントなどの運営計画立案 - 詳細なオペレーションスケジュール・実施計画の作成 - 会場、宿泊、交通、ケータリング、スタッフ配置などの各種手配・管理 - 空港送迎、VIP対応、シャトル運行など参加者の移動計画・運営 - 受付・登録・来場者導線など当日運営の管理 - 進行台本、搬入出計画、輸送計画など各種運営資料の作成 - 安全管理・リスク管理の実施 - イベント当日の現場責任者としてオペレーションを統括 ### **会場・ベンダーマネジメント** - 会場・ホテル・施設のリサーチ・選定・交渉 - 会場契約および運営計画の管理 - ホテル、旅行会社、DMC、運送会社、施工会社などとの関係構築 - コスト交渉および品質管理 - 各協力会社との進行管理 ### **プロジェクトマネジメント** - プロデューサーやアカウントチームと連携し、実現可能な運営計画を策定 - プロジェクトスケジュールの作成・管理 - 社内外関係者との調整 - リスクの把握と対策立案 - 複数案件を並行して管理 ### **予算管理** - ロジスティクス関連予算の作成・管理 - ベンダーコストの管理・最適化 - 予算内での運営実施 - イベント終了後の請求・精算管理 ## **このポジションで成功するために** - イベントを円滑に運営できる高いオペレーション力 - ゲスト・クライアントにストレスを感じさせない運営品質 - ベンダーとの良好なパートナーシップ構築 - 正確な予算管理 - 厳しいスケジュール下でも確実にやり遂げる実行力 ## **応募資格** - 日本語・英語によるビジネスレベルのコミュニケーション能力 - イベント運営、旅行業界、ホテル、MICE、DMC、コンベンション運営等で5年以上の実務経験 - 大規模イベントの宿泊・交通・会場手配経験 - 優れたプロジェクト管理能力と調整力 - マルチタスク能力と細部への高い注意力 - ベンダー・ホテル・会場との交渉経験 - Microsoft Officeおよび各種プロジェクト管理ツールの使用経験 - 現場対応、国内外出張 - 問題解決能力が高く、臨機応変な対応ができる方 ### 採用における平等性について Jack Mortonは、多様性を尊重し、すべての応募者に平等な機会を提供する企業です。社員一人ひとりの意見が尊重され、公正な環境の中で働ける文化の構築に努めています。 応募者の個人情報は、当社の採用プライバシーポリシーに基づき適切に管理されます（詳細は当社ウェブサイトをご確認ください）。 応募数が多いため、不採用の場合のフィードバックは提供できない場合がございます。何卒ご理解のほどよろしくお願いいたします。 ### *We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [jobaccomodations@jackmorton.com.](mailto:jobaccomodation@jackmorton.com)* *This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.* \*\*\*JOB SCAM ALERT\*\*\* We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. **Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address [“@jackmorton.com](mailto:%E2%80%9C@jackmorton.com)” or “@jackmorton.co.uk” or "@impact-xm".** We will never require an applicant to provide credit card or banking information to cover any supposed advance costs. If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action. Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity. We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.