Logistics Operations Coordinator & 3PL Process Control

Job description

Somfy , the world's leading brand in home automation and motorization solutions for openings and access systems, is looking for a Logistics Operations & 3PL Process Control Coordinator to join the logistics center of its Israeli branch, located in Tzrifin (company headquarters are located in West Rishon LeZion). This is an independent, dynamic, and impactful role with significant responsibility for ensuring the efficiency, quality, and reliability of the company's supply chain operations. The position includes full ownership of logistics process control, continuous improvement initiatives, and regulatory compliance. It is an excellent opportunity to join an innovative international organization and become part of the global leader in home automation. The role is responsible for ensuring the smooth and efficient operation of the supply chain through ongoing supervision of the external logistics provider (3PL), driving process improvements, managing regulatory requirements, and providing technical and operational support. The position serves as a key liaison between the warehouse, suppliers, and internal departments, with responsibility for quality assurance, problem resolution, and continuous process improvement. Key Responsibilities Manage the day-to-day relationship with the external logistics provider (3PL). Maintain an active on-site presence and monitor warehouse operations and processes. Identify operational deviations, report findings, and follow up through resolution. Analyze operational workflows and lead continuous improvement initiatives in packaging, storage, and distribution processes. Monitor packaging quality and ensure compliance with company standards. Coordinate activities related to the Standards Institution, including preparing products for testing, compiling product certification documentation ("product localization/compliance files"), and supporting product approval processes. Coordinate the shipment and submission of products to the Standards Institution and other relevant testing laboratories. Manage the quarantine process for products affected by defects or quality issues, including monitoring, documentation, corrective actions, and follow-up until final resolution. Provide professional support and responses to customer-specific technical and operational requirements. Work closely with internal stakeholders including Purchasing, Import, Customer Service, Quality Assurance, and Logistics. Monitor task execution, resolve operational issues in real time, and provide practical on-site solutions. Document incidents, prepare reports, and present recommendations for continuous improvement. Visit customer sites when required, in coordination with the relevant internal departments. Experience in logistics operations, warehouse management, or working with 3PL providers – an advantage. Highly organized, detail-oriented, and methodical. Good proficiency in Microsoft Office applications, especially Excel. Experience working with ERP, CRM, and WMS systems. Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field – an advantage. Valid driver's license – mandatory (The role includes reaching out to customers/suppliers,etc.( High level of ownership and the ability to drive tasks from initiation through completion. Hands-on approach, assertiveness, and the ability to work effectively with external suppliers. Ability to work independently and manage multiple priorities simultaneously. Strong technical aptitude with the ability to understand products and operational processes. Excellent analytical and problem-solving skills with a proactive approach. Strong interpersonal and communication skills with the ability to work across multiple departments. The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal. As a leading company for the automation of doors and windows, Somfy is committed to inspiring new and better ways of living for everyone. Better ways of producing, consuming and living that we must imagine together around the world to inhabit our planet in a more virtuous and permanent way. Acting for better ways of living means fostering the alliance of a sustainable economic model with the protection of the environment and the personal fulfillment of all. As a French, family-owned, and independent group, continuously growing since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions. We are present in 59 countries, with eight production centers and 17 R&D centers. We follow an ambitious industrial strategy based on "Smart Living" and the value we bring to our customers. We are committed to reducing our environmental footprint every day. Today, more than 60% of our products are eco-designed and all will be by 2030. At the same time, we have implemented a responsible purchasing policy that prioritizes local suppliers. We are deeply committed to the well-being of our 6,880 employees, we promote their sustainable employability by fostering internal mobility and the development of their skills. We encourage diversity and inclusion based on our strong corporate culture.