Logistics Operations Lead, NORAM

Job description

Job ID: 41970 | Location: Charlotte, North Carolina, USA | Work Model: Hybrid As the Logistics Operations Lead, North America , you will sit at the intersection of regional operations and global strategy, responsible for the Global Business Service Logistics Operations (GBS LO) organization, ensuring agreed service levels to Business and Service Units (BU/SU) with optimized costs and sustainable solutions across the NORAM region. This is a high-impact leadership opportunity for a strategic and results-driven professional looking to make a meaningful mark across a global organization. You will interface across all Business and Service Units, driving stakeholder engagement at the most senior levels of Clariant, while acting as the critical bridge between GBS and regional BU/SUs — supporting communication, top management engagement, and serving as the primary escalation point of contact for GBS Logistics in NORAM. Leading a team of 9 across NORAM and collaborating with global teams, you will have the opportunity to drive meaningful change, champion innovative solutions, and build lasting partnerships across an intercultural, cross-functional environment — all while contributing to Clariant's commitment to operational excellence and sustainable growth. The ideal candidate will bring effective decision-making and strategic thinking skills, outstanding communication abilities, and a proven capacity to influence beyond their direct area of responsibility, coupled with experience leading intercultural teams. Responsibilities Develop and implement regional logistics strategy and processes in alignment with BU service levels and GBS LO standards Develop and maintain the Logistics Operations organization across Procurement, Compliance, and Operations Set regional and country targets, including service levels with BUs and budgets, and ensure their achievement Track performance using a harmonized set of process KPIs reflecting end-to-end process performance Ensure continuous optimization of services and the organization to meet BU objectives around service levels and cost Provide proactive, innovative, and sustainable solutions that add measurable value to BU/SUs Participate regularly with Regional Leadership and the GBS Global Leadership team Act as the interface between GBS and the region by supporting communication, perception management, and feedback loops Develop and actively track change requests and status of new solutions, communicating impact to all relevant stakeholders Manage, motivate, and develop employees in line with Clariant's management principles Ensure an efficient functional and operational structure that provides opportunities for individual growth Requirements The ideal candidate should bring a minimum of 5 years of management experience with direct personnel responsibility, including the ability to conduct strategic and tactical process planning based on business needs Bachelor’s degree in business management, Supply Chain Management, or Logistics; equivalent work experience may be considered in lieu of a degree International and cross-cultural exposure with the ability to communicate and influence effectively at all levels of an organization, including beyond direct area of responsibility Advanced business acumen with proficient financial management skills, coupled with a demonstrated ability to partner seamlessly with business and service organizations on direction and prioritization, driving change and establishing new services to meet evolving business needs Proficient decision-making, negotiation, strategic thinking, and communication skills Ability to travel within the NORAM region and to global workshops on an as-needed basis <20% What´s in it for you? Medical/Dental/Vision Insurances Paid Holidays PTO time with a carry-over benefit Tuition Reimbursement Wellness Program EAP Program Spending and Savings Accounts Life/AD&D Insurance Disability Insurance Pet Insurance Online discount Mall Auto/Home Insurance Identity Theft Protection Legal Services Plan Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties. At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive. Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law. Learn more about Clariant Follow us on Facebook , Twitter and LinkedIn