M&E Host/ess

Job description

We're looking for an organised, enthusiastic and customer-focused M&E Host/Hostess to join our team. In this role, you'll be the link between our Meetings & Events team and Food & Beverage operation, helping to ensure every meeting, conference and event runs smoothly from start to finish. You'll coordinate room set-ups, communicate event requirements with the operational teams, and make sure everything is in place before guests arrive. You'll also be on hand throughout events to welcome guests, respond to requests, and ensure a high standard of service is delivered at all times. This is a hands-on role, so we're looking for someone who isn't afraid to roll up their sleeves and get involved. When there are no meetings or events taking place, you'll support the wider Food & Beverage team across our outlets, helping with waitering wherever needed to ensure a great experience for our guests. Excellent customer service and communication skills. Friendly, professional, and approachable manner. Ability to work effectively as part of a team. Good organisational and time management skills. Ability to work in a fast-paced environment and remain calm under pressure. Flexible approach to working shifts, including evenings, weekends, and public holidays. Good attention to detail and high standards of cleanliness and presentation. Basic numeracy skills for handling payments and transactions. Knowledge of food hygiene and health & safety procedures (training provided where required). A positive attitude with a willingness to learn and support colleagues. Benefits: Employee discounted rates in Accor Hotels worldwide. Excellent training and development opportunities within the hotel and throughout Accor worldwide. Complimentary meals on duty. Cycle to Work Scheme. Join us at Accor, where life pulses with passion! ​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , ​ Join us and become a Heartist ®.