[M/SQW-JP] Quality Engineer for Sales Quality and Warranty 顧客営業品質保証部門

Job description

Global SQW team tasks 顧客グローバル品質トピックスの顧客窓口 顧客品質実績データの分析と社内品質レポートの発行、品質改善計画作成支援 品質に関する活動の推進/サポート ワランティ費用削減活動の推進、顧客との交渉 各種顧客依頼事項への対応/サポート 海外の品質部門チームのサポート及び取り纏め 顧客品質監査/会議 支援対応 新製品のSafe Launch（初期流動）活動 顧客要求事項の分析/評価、社内Toolへの対応 Customer window about quality topics Cockpit charts – monitoring of Bosch-performance (quality, costs, special/customer KPIs,...) Initiate & coordinate quality projects with OEM (e.g. 3MIS S&C reduction….) Negotiation of warranty reimbursements (e.g. commercial agreement), „service actions“ payments & recalls, support commercial handling of warranty costs Support of general / non project specific customer requirements Coordinate Global Quality team Support and coordinate of customer visit and meeting (audit) Planning & defining of launch support activities Enter generic customer requirements into Bosch Data Tool and ensure completion of requirements evaluation 必要要件 各ITツール、システムを率先して習得できる能力・意欲 英語力/日本語 社内、顧客とのコミュニケーション力 歓迎要件 品質保証関連業務の経験（市場/0km不具合対応、改善活動、品質監査等） 改善活動への参加、推進実績 顧客との交渉スキル MUST: Ability and motivation to take the initiative in learning IT tool and system English/Japanese skill Communication skills within the company and with customers Additional recommended skill Experience in Quality assurance work (Quality audit. Leading improvement activities) Experience of improvement activity Negotiation skills with customers 勤務地は浜松もしくは豊田事務所 相談に応じます。 The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as the new generation of technologies for ecology, economy and safety as well as next-generation energy technologies, to keep cars as a part of the society and of the world. With its innovative technologies, Bosch Corporation has expanded into various fields such as consumer goods and building technologies. To become a key partner for every customer. Bosch will continue to drive for greater expectations.