MAC Specialist (m/w/d)

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Moves Adds Changes Specialist for our Integrated Facility Management business line on our Amazon account dedicated team . About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! Role Purpose The MAC & Occupancy Specialist (Moves, Adds & Changes) reports daily to the site Facilities Manager. His/her main function is to coordinate the logistics of people/desks movements within the organization with detailed planning and flawless execution. Work in coordination with / support from the EMEA Space Planning Program Manager through agreed process and procedure. What this job involves: Manage and plan general people/desks moves (from individual to medium and large displacements). Manage assets – addition/removal/ordering of furniture and special equipment. Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records. Assign desks for new hires in close liaison with relevant HR or Hiring Manager. Communicate clearly and professionally with business stakeholders handle general internal queries, clarify concerns and identify solutions. Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings. Generate and manage headcount forecasts with extreme accuracy. Organize, schedule and monitor own work transparently so that Building Operations Coordinator/Office Services Coordinator can easily provide support. Handle MAC related Trouble Tickets (remedy) promptly and accurately, provide timely responses and manage overall traffic. Manage local key suppliers providing us with frequent support. Prepare for/attend the weekly MAC meeting with FM team . Compile specific and accurate MAC Weekly statistics as well as monthly reports. Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business. All other tasks/duties as required Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like you? To apply you need to be / have: Strong organization skills Strong time management skills Good problem-solving skills Proven analytical, statistical reporting and forecasting skills Ability to read and analyze drawings, plans, schedules, schematics Basic skills in the use of AutoCAD or similar tool is desirable for floor plan updates Ability to handle difficult personalities and complex situations Awareness of health and safety Excellent written & verbal communication skills Proficient with the use of Microsoft Office tools What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at . JLL Privacy Statement When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on. For additional details please see JLL's Global Privacy Statement or our career site pages for each country. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here . Location: On-site –Berlin, DEU, Munich, DEU Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. 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