Madhappy South Coast Plaza Pantry Part-Time Barista

Job description

**MADHAPPY SOUTH COAST PLAZA PANTRY PART-TIME BARISTA** Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location. **About the job** We are looking to hire a part-time barista for our Pantry by Madhappy flagship location coming soon at South Coast Plaza. In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for! You must be based in the Los Angeles metropolitan area or Orange County to be considered for this position. **Key Responsibilities** ● Greet every customer warmly, creating meaningful connections by answering questions and making personalized recommendations. ● Prepare drinks with precision and consistency, prioritizing quality to ensure an exceptional customer experience. ● Maintain cleanliness and organization in both work and customer areas by wiping down surfaces, dusting, and keeping the shop's appearance polished and inviting. ● Show consistent care and respect for all coffee equipment, including the espresso machine, grinders, PUQ press, and knock box, ensuring proper maintenance and functionality. **About you** *Qualifications* ● 1+ years of coffee and/or coffee related experience ● Knowledge of coffee and experience in matcha preparation ● Previous experience working in a small team environment ● Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed ● Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members ● Familiarity with the Madhappy brand and mission *Characteristics* ● Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere. ● Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency. ● Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members. ● Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise. **Benefits** ● Up to 96 hours of PTO annually based upon hours worked ● Welcome gift :) ● Employee discount and early access to products $20/hr plus tips