Madhappy West Hollywood Pantry Part-Time Barista

Job description

**MADHAPPY WEST HOLLYWOOD PANTRY PART-TIME BARISTA** Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location. **About the job** We are looking to hire a part-time Barista for Madhappy at our West Hollywood Flagship location. In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for! You must be based in Los Angeles to be considered for this position. **Key Responsibilities** ● Greet every customer warmly, creating meaningful connections by answering questions and making personalized recommendations. ● Prepare drinks with precision and consistency, prioritizing quality to ensure an exceptional customer experience. ● Maintain cleanliness and organization in both work and customer areas by wiping down surfaces, dusting, and keeping the shop's appearance polished and inviting. ● Show consistent care and respect for all coffee equipment, including the espresso machine, grinders, PUQ press, and knock box, ensuring proper maintenance and functionality. **About you** *Qualifications* ● 1+ years of coffee and/or coffee related experience ● Knowledge of coffee and experience in matcha preparation ● Previous experience working in a small team environment ● Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, as needed ● Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members ● Familiarity with the Madhappy brand and mission *Characteristics* ● Can build authentic and meaningful connections with customers, fostering a welcoming and inclusive atmosphere. ● Adaptable to both quiet and fast-paced environments with ease, maintaining focus and efficiency. ● Demonstrate honesty and integrity in all aspects of work, earning trust from both customers and team members. ● Approach challenges with a problem-solving mindset, resolving issues quickly and effectively as they arise. **Benefits** ● Up to 96 hours of PTO annually based upon hours worked ● Welcome gift :) ● Employee discount and early access to products $20.25/hr plus tips