Mainframe System Operator

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role We are seeking an experienced Mainframe Operator with at least 10 years of hands-on experience in IBM Mainframe operations. Monitor and operate IBM Mainframe production systems, ensuring maximum availability and reliability. Perform daily operational activities, including job scheduling, batch processing, console monitoring, and system health checks. Identify, troubleshoot, and resolve production incidents in a timely manner, escalating issues when required. Monitor system performance and proactively detect potential issues before they impact business operations. Support business-critical applications and ensure successful completion of production processing. Coordinate with infrastructure, application support, database, storage, and network teams during incident resolution. Execute operational procedures, disaster recovery activities, and scheduled maintenance tasks. Maintain operational documentation, logs, and runbooks. Ensure compliance with operational standards, security policies, and change management processes. Participate in on-call rotations and provide support during planned maintenance and critical production events. Who You Are Minimum 10 years of experience as an IBM Mainframe Operator in enterprise production environments. Strong knowledge of z/OS operating system. Experience with JES2/JES3 , TSO/ISPF, SDSF, and IBM Mainframe console operations. Experience with job scheduling tools such as CA-7, Control-M, Tivoli Workload Scheduler , or equivalent. Familiarity with CICS, DB2, IMS, RACF , and batch processing environments. Experience monitoring production systems and handling critical incidents. Understanding of backup, recovery, and disaster recovery procedures. Strong analytical and troubleshooting skills. Excellent communication skills and ability to work under pressure. Willingness to work shifts and provide 24/7 production support when required. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.