Maintenance Operations Manager - Full Remote

Job description

Cube Care Company is looking for an experienced Maintenance & Operations Manager to lead the daily operations of our maintenance and laundry service departments. You will manage remote administrative staff and coordinate with technicians, drivers, and laundry personnel to ensure services are scheduled, completed, documented, and invoiced accurately and on time. You will also monitor team performance, manage KPIs, resolve operational issues, and help improve our Odoo/CRM systems and workflows. Key Responsibilities Oversee daily maintenance and laundry operations. Manage and coordinate remote administrative staff, field technicians, drivers, and laundry personnel. Oversee scheduling of maintenance services, curtain installations/removals, laundry pickups, and deliveries. Ensure services are completed on time and according to customer and contractual requirements. Monitor employee workloads, productivity, deadlines, and performance. Establish and manage departmental KPIs and implement corrective actions when targets are not met. Oversee service documentation and invoicing to ensure completed billable work is accurately captured and submitted. Monitor laundry operations, turnaround times, deliveries, and outstanding orders. Review operational reports and identify delays, discrepancies, inefficiencies, and customer-service issues. Coordinate with accounting, sales, scheduling, and operations teams to resolve issues. Support CRM development, Odoo workflow improvements, system testing, data migration, and process automation. Develop and improve standard operating procedures and employee workflows. Prepare consolidated weekly management reports covering operations, employees, invoicing, CRM development, costs, and customer issues. Proactively identify operational problems, make decisions within assigned authority, and ensure issues are resolved without constant senior management intervention. If you’re a hands-on operations leader who enjoys improving systems, people, and processes, we’d like to hear from you. APPLY NOW and be one step closer to: Competitive Salary + Commission Package Healthcare One (1) Week Paid Vacation Additional Incentives and Bonuses An inspiring and fun work environment with endless career advancements and much more! If you have an "I CAN" and "I WILL" mindset, we'd love to hear from you. Apply today! Qualifications: Experience managing maintenance, field service, facilities, laundry, or similar operations. Experience supervising remote and field-based teams. Strong Odoo/CRM or ERP experience. Experience with scheduling, invoicing, reporting, and KPIs. Strong organizational, analytical, communication, and problem-solving skills. Ability to work independently and take ownership of operational performance. MANDATORY - PLEASE READ CAREFULLY: We’d like to make this application easier for you! Let’s skip the lengthy pre-qualification questions – Just tell us about yourself and answer a few key questions through a short video, making the application faster, easier and more personal. WITHOUT reading from a script, please do the following and answer all these questions: Please introduce yourself and tell us where you are currently located. Briefly summarize your most relevant work experience in Maintenance and Operations Management. Why are you interested in this position and why do you believe you would be a good fit? What experience do you have working remotely? What software, systems, or tools have you used that are relevant to this position? Give one example of a situation where you had to solve a problem or complete an important task independently. What is your current availability, preferred working schedule, and earliest possible start date? INSTRUCTIONS: Video should be approximately 2–3 minutes. Maximum length: 4 minutes. Applicant should answer all questions in the order provided. Camera should be on and the applicant should be clearly visible. Audio should be clear. Applicant should record from the environment where they normally expect to work, when possible. No professional editing is necessary. The purpose is to evaluate communication, professionalism, ability to follow instructions, and overall fit. All your information will be kept confidential according to EEO guidelines. EQUAL OPPORTUNITY EMPLOYER: We are committed to providing equal employment opportunities to all applicants and employees. Hiring decisions are based on qualifications, skills, experience, and business needs. Principals only. Recruiters, please don't contact this job poster. Why Choose Cube Care? Cube Care is a leading US-based company in the custom-manufacturing industry, and we're looking for driven individuals who OWNS IT, SERVE OTHERS, and want to build a long-term career. We offer more than just a job. We offer a place to grow. What You Can Expect: Competitive pay with performance-based rewards (Build Financial Independence through your performance) Stable, RECESSION-RESISTANT industry PERMANENT work-from-home jobs Opportunities to earn more through overtime (where applicable) Clear CAREER GROWTH and ADVANCEMENT Recognition based on results instead of seniority Opportunities to take on new projects I CAN and I WILL attitude is rewarded Learn, work, and improve your skills from experienced and high-performing teams Work with a company that uses cutting-edge technology Join a collaborative and supportive culture Be part of an INDUSTRY-LEADING and TECHNOLOGY-DRIVEN Company!