Maintenance Program Engineer

The Maintenance Program Engineer will be responsible for coordinating with site teams across QTS to build and maintain sustainable processes, procedures, and reporting around our preventative maintenance program. Will also support new build projects by assisting site teams in the execution of Site Startup Checklists, building out the initial CMMS maintenance environment, and disseminating lessons learned to site teams. This information will be captured in existing database systems and made visible up through management levels, and customer reporting - providing a unified understanding of all aspects of data center operations. ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned. Routinely audit key equipment data within Computerized Maintenance Management System (CMMS) – to include naming convention, ratings, specifications, relational hierarchy, and key milestone dates. Assist local site teams by correcting discrepancies and verifying accuracy. Support site teams by directly assisting with asset onboarding, CMMS setup, and mapping configuration item relationships in support of SDP efforts. Liaise with CMMS success team to provide consistent feedback for application upgrades. Assist site teams with generation and management of maintenance schedules. Identify and share best practices and lessons learned across the FacOps portfolio regarding the maintenance program and new site startup projects. Maintain project tracking and reporting of key site turnover requirements to the operational team. Interface with site teams and leadership to capture and standardize turnover requirements for green field sites, site expansions and major infrastructure upgrades. Support FacOps Operational Excellence program by assisting with the Operational Assessments. Travel as needed to QTS sites for program updates. BASIC QUALIFICATIONS • Bachelor’s Degree in Business, Engineering or similar discipline, or equivalent professional experience • Three or more years of professional experience in data center, mission critical environment, or other maintenance role • Ability to travel up to 50% PREFERRED QUALIFICATIONS • Project management experience and/or certifications. • Prior experience working in mission critical data center environments. • Experience with the following software tools: ServiceNow, Smartsheet, other CMMS platforms. KNOWLEDGE, SKILLS, AND ABILITIES • Excellent written and verbal communication skills. • Exhibits excellent interpersonal skills with all levels of the organization. • Strong organization, multi-tasking, and prioritization teamwork skills. • Strong coordination skills between multiple stakeholders, third-party contractors, consultants and clients. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.