Maintenance Services Coordinator

Job description

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow. Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning… Come join the A-Team at AirTrunk, where the cloud meets the ground. **Your Impact** As a Maintenance Coordinator, you will play a key role in supporting the safe, reliable and efficient operation of our critical data centre infrastructure. Reporting to the Maintenance Service Manager, you will coordinate the end-to-end maintenance program across the site, working closely with Operations, Engineering, technicians, contractors and service partners. You will help ensure planned and corrective maintenance is properly scheduled, safely coordinated, completed to the required standard and accurately recorded, while minimising operational risk to our customers and critical infrastructure. **What You’ll Do** - Coordinate the site’s planned preventative and corrective maintenance activities across critical electrical, mechanical and building systems. - Maintain and manage the site’s 52-week maintenance plan, ensuring upcoming works are effectively scheduled, resourced and communicated. - Manage maintenance work orders through the CMMS, including planning, scheduling, completion, documentation and close-out. - Coordinate technicians, contractors, vendors and service providers to support safe and efficient delivery of maintenance activities. - Review maintenance service reports to confirm work has been completed against the required scope, maintenance standard and contracted requirements. - Ensure maintenance records, asset information, service reports and supporting evidence are complete, accurate and audit-ready. - Track defects, corrective actions, overdue maintenance and recurring equipment issues through to resolution. - Support the preparation and coordination of maintenance-related changes, access requests, work methods and operational documentation. - Maintain accurate asset data and maintenance history within the CMMS and support updates to the asset register. - Support statutory and regulatory maintenance requirements and ensure relevant documentation and certification is maintained. - Monitor maintenance performance, backlog, completion rates and other key maintenance KPIs, providing regular reporting to site leadership. - Support asset condition assessments and identify reliability trends, recurring failures and opportunities to improve equipment performance. - Work closely with Operations and Engineering teams to assess maintenance risk and minimise impact to critical infrastructure. - Support internal, customer and external audits by ensuring maintenance documentation and records meet required standards. - Contribute to continuous improvement of maintenance processes, vendor performance, asset reliability and maintenance quality. **What You’ll Bring** - 3+ years’ experience in maintenance coordination, planning or facilities management, ideally within a critical environment, data centre, industrial facility or similar operation. - A technical qualification or trade background in electrical, mechanical, building services or a related discipline. - Experience using CMMS or facilities management platforms such as ServiceNow, Maximo, Tririga or similar. - Good understanding of planned preventative maintenance, corrective maintenance and asset lifecycle principles. - Strong organisational skills with the ability to manage multiple maintenance activities and priorities. - Strong attention to detail, particularly around maintenance records, documentation and asset data. - Proven ability to coordinate contractors, vendors and internal stakeholders. - Strong communication and stakeholder management skills. - A proactive approach to identifying risks, resolving issues and improving maintenance outcomes. - Experience working in a safety-critical or high-availability environment will be highly regarded. **The AirTrunk Culture** Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential. The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive. Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged. Now’s your chance to [Grow@Hyperscale](mailto:Grow@Hyperscale). *\*\*To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.\*\**