Maintenance Technician

Job description

**Who We Are** Culdesac is a real estate developer and neighborhood manager of walkable, mixed-use communities designed to embrace a culture of belonging, transportation freedom, and thriving local businesses. We built Culdesac Tempe, the first car-free community built from scratch in the US. Located directly on the light rail in Tempe, Arizona, it is already home to over 350 residents and 23 local businesses, and it will have 1000+ residents at completion. Culdesac is the co-developer and tech-enabled property manager. Learn more about our vision, our product, and how we are changing how people live, work, and move: Watch [An immersive look at life in our car-free neighborhood](https://www.youtube.com/watch?v=4UAZMEpOKTI) by Hard Reset Read [Living Car-free in Arizona, on Purpose and Happily](https://www.nytimes.com/2025/03/25/climate/car-free-arizona.html) by The New York Times Read [America's "First Car-Free Neighborhood"](https://www.dwell.com/article/culdesac-tempe-car-free-neighborhood-resident-experience-8a14ebc7) by Dwell Watch [Blueprint for Environmentally Friendly, Car-Free Living](https://www.youtube.com/watch?v=ljdg11X8YBg) on PBS NewsHour Listen to the [conversation about designed environments to improve healthspan, mobility, and positive habits](https://podcasts.apple.com/us/podcast/34-healthspan-active-transportation-practical-mobility/id1707603110?i=1000654866274) - Ryan Johnson and hall-of-fame basketball player Steve Nash on the Good Traffic podcast We’re headquartered in Tempe, AZ, founded in 2018. CEO Ryan Johnson was on the founding team of Opendoor and has managed property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 U.S. homebuilder), Zigg Capital, and Y Combinator. **The Role** Culdesac is looking for a Maintenance Technician at Culdesac Tempe. As a Maintenance Technician, you will directly impact the experience of our residents across multiple properties. You will be responsible for all neighborhood service work—including inventory tracking, warranty management, and comprehensive repairs—leveraging specialized knowledge of major residential appliances to ensure minimal downtime. You will be responsible for landscaping maintenance and irrigation systems, including identifying leaks, adjusting timers, troubleshooting basic irrigation issues, and maintaining outdoor common areas. You will learn our service operation systems and utilize Entrata as our operating system. You will prioritize and complete maintenance requests in a timely manner. You will conduct regular inspections of property and equipment and complete ongoing maintenance to prevent future problems. You will apply preventative measures to the property to reduce the risk of future problems, such as seasonal HVAC checkups. You will foster vendor relationships and oversee their work to ensure excellent service for our residents. You will document, update, and maintain all records to ensure compliance with all local and state laws. You will maintain professionalism and the company's brand by delivering a quality experience when responding to customer needs and resolving issues. You will review and respond to Resident Satisfaction Surveys as related to their satisfaction with the maintenance performed in their home. **The Requirements** While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here. Your experience is more important to us than a specific # of years of experience, but we expect most to need at least **2-3 years** in the industry to gain this knowledge. You have experience being onsite and managing the day-to-day operations of a community, which includes systems and space for both residential and commercial spaces. You have maintenance experience in the multi-family or hospitality industry. You have a do whatever it takes attitude and you are willing to work a flexible schedule including nights and weekends. You are available to work a Tuesday through Saturday schedule. You are available for on-call work for after-hours emergency maintenance. You bring a scrappy, energetic, 'do whatever it takes' attitude, with the drive to keep our neighborhood running smoothly and tackle problems as they arise. You are communicative and have experience working cross-functionally with a demonstrated ability to both give and receive constructive feedback. **Physical Requirements** We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to: Ability to lift, push and pull up to 25 pounds. Ability to walk around the property several times daily, up to 10 miles a day. Ability to walk on uneven surfaces. Ability to climb several flights of stairs several times daily. Ability and willingness to try out different forms of mobility. Hearing and visual ability to observe and detect signs of emergency required. Must be able to sit, stand, reach, bend and stoop for extended periods of time. Ability to use standard maintenance equipment. Visual requirements including color, depth perception, and field vision. ****Benefits & Perks**** 🏥 **Benefits Package** - Includes options for medical, dental, and vision. 🐣 **Parental Leave** - Up to 12 weeks paid time off for qualifying events. 🏦 **401K Savings** - Menu of savings types through Guideline. 🚲 **Mobility Stipend** - Up to $500 to invest in employee micro-mobility setup (e.g., e-bike, e-scooter, micro-mobility accessories). 🛴 **Car-Free Commuter Benefit** - $200 per month paid by Culdesac. Tempe employees only. 🏡 **On-Site Living Discount** - 30% discount on base rent for 1 unit at a Culdesac-managed property. 💰 Eligible for participation in a **performance-based commission plan** in accordance with company policy. **Our Values** **At Culdesac, we:** **Work as a team** Be inclusive, drawing on the strengths of people who bring a different perspective. Find ways to work together that overcome disciplinary and geographic separations. **Act from ownership** Be output-oriented. When we see a problem, we roll up our sleeves and fix it. Don’t let blockers stop you from seeing your work through to the end. **Rule 0, then iterate** Don’t start from scratch: learn from our own and others’ previous attempts. Before mass private car ownership, all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today. Then, we learn from our own designs to continually improve. **Design for humans** Ask people for feedback and observe behavior. Only users know if we’re creating value for them. Human paradoxes and contradictions are our opportunity to create joy. Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules. **Create and capture value** Focus on what our residents value: profitability is essential for sustainability and allows us to scale. Great places create positive externalities for ourselves and our neighbors, unlike the negative externalities of cars. We build value by executing on the fundamentals and excelling at mobility, community, and open space. **Next Steps** If you think Culdesac might be a good fit, we encourage you to apply! If we move forward, here's our typical process: 1. A 15-minute call with our recruiter to understand your background and cover logistics and expectations. 2. A 30-minute video interview with our Community Manager to discuss your maintenance experience. 3. A 1-hour onsite interview with our Maintenance Supervisor to go deeper into your experience and share upcoming project needs. At each step, we leave time for you to ask us questions. We look forward to hearing from you!