Maintenance Technician II (Downing Central)

ABOUT REDPEAK

RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver’s market. We loved Colorado then and we love Colorado now. We know where old charm lives amid breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we’re agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we’re able to bring people together.

We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives.

Position Summary:

Ready to roll up your sleeves and be the everyday hero of your community? As our Maintenance Technician II, you'll be the go-to expert keeping our properties in top-notch condition. From knocking out work workers to handling routine inspections, your hands-on skills will help create a safe, comfortable, and beautifully maintained home for our residents.

The Maintenance Technician II is responsible for the day-to-day maintenance of the apartment community. They will perform general and preventative maintenance repairs such as drywall, plumbing, painting, electrical, appliance repair, and HVAC. Assists Service Supervisor with scheduling, vendor management and oversight of the property.

Quality of Maintenance Work

• Accurately diagnoses and solves problems with cost-effective, long-term solutions.
• Performs maintenance work on the property, which may include electrical, HVAC, pools, plumbing, and other related tasks; assists with grounds work when required.
• Coordinates and monitors the quality of maintenance work being performed by outside contractors.
• Adheres to community on-call rotation requirements for emergency repairs or maintenance issues.

Schedules & Assignments

• Ensures prompt response to all service requests, including emergency situations.
• Identifies the most efficient way to handle maintenance requests; effectively manages busy periods with high volumes of requests.
• Works consistently and remains engaged throughout the entire work shift.
• Assists with daily inspections of community grounds and interior. Immediately addressing deficiencies to ensure the community is safe, clean, and comfortable for residents, team members, and guests.
• Complete all required trainings, meetings, and programs.

Maintenance Customer Service

• Makes all residents feel important and comfortable during their interactions
• Interacts well with residents from all age groups and cultural backgrounds
• Effectively manages issues/ problems, so all residents are satisfied and have a good experience.

Professionalism

• Maintains standards for staff uniforms, dress codes, hygiene and appearance for property staff.
• Shows up on-time and ready to work for all shifts.
• Provides advanced notice when an absence is needed.
• Demonstrates professionalism in all forms of communication, including but not limited to email, phone calls, video call, and text messaging.

Property Security

• Installs, maintains, and monitors security camera systems; installs property locks, keys, and security access for residents and property staff. Monitors vendor key checkout.
• Conducts regular inspections of property including vacant space; reports and addresses suspicious activity or potential security issues.

Safety & Organization

• Maintains building safety systems, ensuring compliance with all Company, local, city, state, and federal guidelines.
• Keeps accurate, detailed, and timely maintenance records for all activities.

Skills and Qualifications

Position Requirements

• Intermediate knowledge of electrical systems, HVAC, plumbing, electrical, and mechanical equipment.
• Strong communication skills and customer service to interact with team and residents.
• Track record of quality work.
• Proven ability to assist with maintaining property security and Fire Life safety systems
• Proven ability to utilize the Yardi work order system and other computer systems for service tickets, inventory, and maintenance records.
• Strong time management skills with the ability to change tasks quickly and frequently.
• Basic computer skills.
• Reliable transportation and valid drivers license

Education and Certifications

• Technical degree in a related field or an equivalent amount of training or experience.
• 1-2 years in multifamily maintenance, construction, or equivalent
• Certifications in HVAC/EPA, CPO, electrical, plumbing, carpentry, and masonry preferred.