Maison Marunouchi Server

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Nestled in the vibrant Marunouchi district, just minutes from Tokyo Station and Ginza, the newly renovated Four Seasons Hotel Tokyo at Marunouchi offers a rare sense of intimacy. With only 57 rooms and suites, the hotel welcomes guests into a tranquil sanctuary in the heart of Japan’s iconic capital. Reimagined as a contemporary manor, it combines elegant design with the warmth of home, offering an elevated expression of residential living. Highly personalised service, bespoke experiences and tailored itineraries unlock Tokyo’s endless possibilities for exploration, while memorable dining awaits at SÉZANNE, the award-winning French restaurant, and Maison Marunouchi, the hotel’s all-day bistro. Job description: Server Responsibilities Describes food & beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner . Anticipates guest needs, offers suggestions and ensures guest satisfaction . Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur . Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service when an opportunity is presented . Ensure a good communication between kitchen and service team. Special Requirements Has 1 - 2 years of relevant experience in hotels/resorts or reputable stand-alone restaurants . Possesses attitude and upward mobility . Possesses finesse and personal flair . Technical education in Hospitality is preferred . Is passionate about Food & Beverage and delivering a high quality of service . Speaking English and Japanese is a must .