Malaysia: Hiring Consultant - Customer Service

Job description

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. Mandarin/CantoneseSpeaker with basic English communication skills. Good Customer Service skills to help customers Excellent spoken and written communication Strong interpersonal skills including proven rapport-building and sales techniques MUST be willing to work in Malaysia All your information will be kept confidential according to EEO guidelines. Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!