Managed Services - Business Service Lead - Director

Management Level Director Job Description & Summary Kia ora, Be a catalyst for transformation. Shape the future at PwC New Zealand. At PwC, our purpose is clear: to build trust in society and solve important problems. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. Ngā kōrero mo tēnei tūranga / About the role Our Managed Services team supports clients with high-quality, technology-enabled finance services that help them strengthen controls, improve reporting, and make informed decisions. As Business Service Lead - Managed Services, you’ll lead the day-to-day delivery of client work, build trusted relationships, and help shape a consistent, commercially sustainable managed services offering. Your day-to-day could include: Leading the delivery of finance managed services engagements, ensuring work is delivered to agreed quality, scope, risk and commercial expectations. Managing recurring finance activities such as month-end support, reconciliations, management reporting, variance analysis, cash flow visibility, and board or trustee reporting packs. Partnering with PwC Partners, client relationship teams and specialists to support senior client conversations and maintain client confidence. Coaching and developing delivery team members, including workflow allocation, quality review, feedback and capability building. Supporting continuous improvement through standardised processes, controls, approved tools, automation and AI-enabled ways of working. Ngā pūkenga ka kawea mai e koe , ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role A tertiary qualification in Accounting, Commerce, Business, Finance or a related discipline. Significant senior experience in finance, accounting, commercial advisory, finance operations or managed services. Strong understanding of finance function delivery, including month-end, reconciliations, management reporting, cash flow, variance analysis, board reporting, controls and process improvement. Experience leading client-facing finance delivery across multiple engagements, with the ability to build trusted relationships and manage expectations. Commercial confidence across scope, resourcing, WIP, recoverability, billing, margin performance and improvement actions. Experience leading and coaching finance, accounting, operations or delivery teams. Openness to technology, automation, analytics and AI-enabled ways of working. If you don’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit. Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals Growth - Global network; leadership development; A.I. tools and training; formal learning pathways Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies) Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems. Flexibility - Flexible working; supportive coaching culture Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave Mō te aha tāu e tatari ana? / What are you waiting for? Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at . Grow here. Go further. Ngā whakautu ki o pātai / Your questions answered Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process. Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people. Travel Requirements Up to 20% Available for Work Visa Sponsorship? No Job Posting End Date