Management Services Officer - NOA, Benghazi

DEADLINE FOR APPLICATIONS 4 November 2026-23:59-GMT+02:00 Eastern European Standard Time (Tripoli) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). JOB TITLE Management Services Officer - NOA (UN Offices and Accommodation facility in Benghazi, Libya). TYPE AND LEVEL OF CONTRACT NOA. Fixed Term (one year renewable) DUTY STATION Benghazi, Libya REPORT TO Head of Management Services ORGANIZATIONAL CONTEXT: These jobs are part of Global Headquarters (GHQ) and/or Country Offices (COs) and report to a more senior Management Services Officer or designate. Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidance and regular feedback on work performed. JOB PURPOSE: To provide support to the delivery of high quality, client-focused, and value for money services pertaining to the Management Services portfolio that enable WFP to deliver food assistance to beneficiaries, in line with WFP’s strategy. In particular, the incumbent is expected to ensure proactive provision of optimal cost-effective services to the clients of the United Nations Office and Accommodation facility in Benghazi, Libya. KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority): Manage the day-to-day operation of WFP accommodation facilities in Benghazi and ensure compliance with WFP Accommodation Standards and related directives. Serve as the Accommodation Focal Point for the duty station, utilizing the Corporate Accommodation Digital Office for accommodation booking, occupancy management, invoicing, maintenance tracking, reporting, revenue and expense management, and training activities. Ensure that all accommodation requests received by telephone, email, or other means are processed in accordance with corporate procedures and redirected through the Humanitarian Booking Hub when required. Monitor accommodation occupancy levels, maintain accurate records, and ensure comprehensive and up-to-date accommodation information is available within corporate systems. Coordinate routine maintenance activities, identify infrastructure deficiencies, and propose extraordinary maintenance and upgrade requirements to ensure accommodation facilities meet WFP standards. Conduct annual accommodation quality assessments using the corporate Accommodation Quality Checklist and prepare Quality Reports to monitor compliance with WFP Accommodation Standards. Develop and monitor maintenance and improvement plans based on accommodation quality assessments and operational requirements. Generate and analyze monthly, quarterly, and annual accommodation performance reports using data from the Corporate Accommodation Digital Office and provide recommendations for service improvements. Authorize reasonable accommodation adjustments requested by occupants, ensuring fairness, operational feasibility, and compliance with applicable standards. Ensure proper handover of accommodation management responsibilities, records, and digital systems to designated alternates during temporary absences or permanent transitions. Verify resource requirements for WFP facilities, residential compounds, office premises, guesthouses, assets, and light vehicle fleet, and provide recommendations to improve operational efficiency and cost-effectiveness. Support the management of administrative services including facilities management, travel arrangements, protocol services, transportation, fleet management, accommodation services, and office support functions. Coordinate logistical and administrative support for official visitors, missions, consultants, and staff, including accommodation, transportation, travel arrangements, and protocol requirements. Monitor the delivery of contracted services such as cleaning, maintenance, facility management, and other support services, ensuring quality standards and contractual obligations are met. Maintain accurate inventories of office assets, accommodation assets, equipment, furniture, and supplies, ensuring periodic verification and timely updates of records. Support procurement, finance, human resources, and administrative processes, including preparation and monitoring of contracts, purchase requisitions, service requests, and vendor performance management. Liaise with internal stakeholders, service providers, contractors, government counterparts, and other partners to facilitate smooth delivery of administrative and management services. Collect, compile, analyze, and maintain operational and administrative data, and prepare reports, presentations, and briefing materials to support informed decision-making. Identify opportunities to improve administrative systems, workflow efficiency, cost-effectiveness, and service delivery standards, and support implementation of revised procedures and best practices. Provide guidance and respond to queries on administrative, accommodation, facilities, travel, and asset management matters to support the timely resolution of operational issues. Ensure timely availability of office equipment, furniture, stationery, utilities, and other operational support requirements necessary for continuous hub operations. Supervise and provide technical guidance to service providers, contractors, and support personnel, ensuring efficient delivery of services and compliance with WFP regulations and standards. Support emergency preparedness and operational surge requirements by ensuring administrative, accommodation, and logistical arrangements are in place to facilitate uninterrupted operations. Perform any other related duties as required by the supervisor to support effective management of the Benghazi Hub and associated operational activities. REQUIRED EXPERIENCE FOR THE ROLE: At least five years of relevant work experience in administrations services, facility management or related service provision. Experience in management services in UN and NGO setting will be an advantage. Has experience in deriving insights and conclusions from data, trends, and performance metrics. STANDARD MINIMUM ACADEMIC QUALIFICATIONS: Education: Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with at least five years of related work experience. Substantive training training/courses in related field will be an advantage. Language: Fluency (level C) in English and Arabic languages is a must. WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework REASONABLE ACCOMMODATION WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel. We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application. If you experience technical issues while submitting your application, you may contact us at . Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply . At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process. Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.