Manager

Job description

Results-driven hospitality professional with comprehensive experience in managing all operational, administrative, and service aspects of a private members’ country club. Oversaw multi-departmental functions including sports and recreation , food & beverage operations , member relations , facilities maintenance , and staff leadership to deliver a world-class club experience. Sports & Recreation Management: Supervised gym, tennis, paddle, swimming, and fitness programs. Developed partnerships with coaches and trainers, optimized scheduling, and ensured compliance with safety and quality standards. F&B Operations: Directed the performance of restaurants, lounges, and catering services; collaborated with chefs and service staff to maintain premium service standards, cost efficiency, and consistency across outlets and events. Member Experience: Built a strong culture of hospitality and exclusivity by ensuring personalized service for members and their families. Implemented feedback systems and engagement programs that enhanced satisfaction and retention. Maintenance & Facilities Oversight: Managed preventive and corrective maintenance schedules for all club assets and amenities, coordinating with engineering and external vendors to uphold safety, hygiene, and visual excellence. Team Leadership: Recruited, trained, and supervised multidisciplinary teams (front office, operations, housekeeping, F&B, and sports). Fostered a high-performance culture emphasizing accountability, service excellence, and continuous improvement. Events & Programming: Planned and executed social, sports, and family events—ranging from tournaments to private functions—enhancing community engagement and club reputation. Financial & Administrative Management: Monitored budgets, P&L, and procurement to achieve cost targets without compromising service quality. Ensured regulatory compliance and maintained high audit standards. Operations Management · Sports Administration · Food & Beverage Supervision · Luxury Hospitality · Preventive Maintenance · Member Relations · Event Coordination · Budgeting & Cost Control · Team Development · Quality Assurance Private Members' Club located in Beit Mery, Metn.