Manager: Accounting Services Delivery

Job description

Why join Safeguard Global? 👀 We want to help you “work in any way ” — that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. 🚀 Our roles aren’t just remote and hybrid first — they break free from the traditional ways of doing things, paving a way for a job that works for you. ✅ The role in a nutshell: The Manager - Accounting & Entity Management will be responsible for managing a portfolio of global clients from a Technical Accounting & Service delivery perspective, utilizing significant client relationship experience for timely & accurate delivery of accounting services to empower our client’s growth ambitions. How you will make a difference: Provide coaching to team members and maintain a positive work environment. Ensure that the team performs the scope of work effectively while delivering exceptional service to existing customers, ensuring that everyone is working towards their individual, team and company goals. Allocate resources effectively to meet work objectives and deadlines. Responsible for the delivery of relevant Accounting & Entity management contracted tasks. Responsible for Procedures & processes documentation (Process level, client level, country level) Responsible Client satisfaction under their portfolio Responsible for working with other clients facing managers to manage client escalations through to resolution, undertaking route cause analysis where appropriate. Input to the ongoing Development on AEM Service Portfolio, Oversight on AEM Profit & Loss Work closely with other departments to understand processes and provide insights. Make recommendations for improving effectiveness of policies and procedures, maximizing new client engagement and developing plans to meet future needs. Always adheres to and demonstrate the Safeguard Global company values leading by example to direct reports. Ensure that duties, responsibilities, and accountability of all direct subordinates are defined and understood What will give you an advantage: 5+ years operations experience, preferably experience in accounting services. 2+ years experience as supervisor or team leader In-depth knowledge of building efficient business processes and team performance metrics. Demonstrated record of experience in planning and managing at both a strategic and operational level using metrics to both measure success but also determine the required resources in a planning capacity. Demonstrated track record of growing internal talent and preparing people for new and expanded responsibilities. Demonstrable knowledge of Team organization changes and its impact on performance. In-depth knowledge of Accounting Principles, thorough knowledge of Accounting & Entity Management services, concepts, and practices, tools, and processes for identifying process improvements. Excellent oral communication skills and the ability to resolve misunderstandings and errors in a diplomatic manner. Consultative abilities & interpersonal skills with varying levels of customers and partners. Excellent prioritization skills: ability to work in a dynamic, rapidly changing environment by prioritizing appropriately. Demonstrate flexibility & adaptability in challenging situations showing good judgement. Significant problem-solving skills that show a flair for creativity as befits the situation. Superior demonstrable customer service skills that enable the customers to always feel valued Who we are and what we do: Safeguard Global is…global! We enable global expansion without the risk by helping 1,500+ customers recruit, hire, manage, and pay employees in nearly 190 countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. 🌎 Our Global Benefits 👨 ‍ 💻 Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule , all while maintaining a high standard of work. 🌴 Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family 🎁 Make a difference: Get 2 paid charitable days off to contribute to causes you believe in 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. ✈ ️ International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. ⭐ Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! 🌐 #LI-NG1 At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.