Manager, Accounts Payable

Location: Remote - will consider applicants located in the following states: AZ, CT, CO, FL, GA, MA, NJ, NV, PA, RI, TN, TX

Compensation: $80,000 - $95,000

Role Overview

The Manager, Accounts Payable at Skin Laundry is responsible for leading and evolving the end-to-end AP function into a highly controlled, scalable, and technology-enabled operation. This role goes beyond execution, owning the strategy, systems, and structure that enable accuracy, efficiency, and strong financial stewardship across a multi-location business.

This leader balances operational excellence with forward-thinking innovation, leveraging automation and AI-enabled tools to reduce manual work, improve accuracy, and create a more intelligent, insight-driven AP function. They serve as a strategic partner to Accounting, Finance, Operations, and Field Leadership—ensuring AP not only processes transactions, but actively contributes to business performance, cash optimization, and risk mitigation.

Core Responsibilities

Strategic & Operational Ownership

• Own and continuously evolve the AP operating model end-to-end: invoice intake, coding, approvals, payments, vendor maintenance, reconciliations, and issue resolution

• Lead weekly payment runs and cash planning in partnership with Finance; validate funding requirements and ensure accurate, timely execution across ACH, check, wire, and virtual card

• Establish scalable frameworks that support multi-location complexity while maintaining consistency and control

Team Leadership & Organizational Design

• Lead, coach, and develop AP team members and/or outsourced partners; set clear expectations around performance, accountability, and quality

• Design team structure and capacity plans aligned to business growth

• Build and implement SOPs, training programs, and knowledge management systems to reduce key-person risk and elevate team capability

• Foster a culture of ownership, continuous improvement, and operational excellence

Controls, Compliance & Risk Management

• Design, implement, and continuously strengthen internal controls (segregation of duties, approval thresholds, vendor onboarding/change controls, fraud prevention, duplicate detection)

• Own audit readiness for AP; serve as primary liaison for internal and external audits

• Proactively identify and mitigate financial and operational risks across the AP lifecycle

AI, Automation & Systems Strategy

• Own the AP technology ecosystem, including system configurations, workflows, approval routing, and integrations

• Identify and implement automation opportunities (OCR, vendor portals, rules-based coding, workflow automation) to reduce cycle time and manual effort

• Leverage AI-enabled tools to:

• Improve invoice data capture accuracy and reduce manual entry

• Detect anomalies, duplicate invoices, and potential fraud signals

• Enable predictive insights into cash flow, payment timing, and vendor behavior

• Enhance exception handling through intelligent routing and prioritization

• Partner with Finance and IT to evaluate and implement emerging technologies that elevate AP into a more intelligent, data-driven function

Performance Management & Data-Driven Insights

• Own AP KPIs and reporting, including:

• AP aging health

• Invoice cycle time

• Exception and dispute rates

• On-time payment %

• Duplicate/error rate

• Vendor responsiveness

• Translate data into actionable insights; identify root causes and implement sustainable fixes

• Build dashboards and reporting frameworks that provide visibility to Finance and executive leadership

Vendor & Cross-Functional Partnership

• Own vendor relationships, including escalations, dispute resolution, and adherence to payment terms

• Partner with Procurement and Finance on vendor strategy and payment optimization

• Serve as the primary AP point of contact for internal stakeholders; establish SLAs and intake processes to improve responsiveness and reduce rework

• Partner closely with Accounting on month-end close: accruals, reconciliations, and AP-related GL integrity

Retail / Field Operations Scope

• Oversee chargeback and refund workflows across field locations; identify trends and drive process improvements to reduce leakage

• Ensure accurate and timely management of business license tracking and payments

• Build scalable processes that support field teams while maintaining centralized control

What Success Looks Like

• AP operates as a highly accurate, audit-ready, and scalable function

• Manual work is reduced through thoughtful automation and AI-enabled workflows

• KPIs are consistently met or exceeded, with clear visibility into performance

• Strong cross-functional trust is built through reliability, responsiveness, and insight

• The AP function evolves from transactional to strategic and data-informed

Required Qualifications

• 4 years minimum of progressive Accounts Payable experience

• 2 years minimum leading teams and/or outsourced AP operations in a multi-entity or multi-location environment

• Proven experience building and strengthening internal controls and supporting audits

• Strong systems expertise (ERP, corporate card/expense platforms such as Brex)

• Advanced Excel and data analysis skills; ability to translate data into insights and action

• Strong business acumen with the ability to operate both strategically and hands-on

Preferred Qualifications

• AP automation tools

• Demonstrated experience implementing automation and/or AI-enabled solutions within AP or Finance functions