Manager, Analytics

Job Description Manage the analysis and business intelligence of the organization. *Please note we are only considering candidates within 60 miles of our Durham, NC headquarters Behind the data are people who dedicate their careers to serving North Carolina. This team helps turn complex health care data into meaningful insights that support better decisions and ultimately make a difference for the teachers, public servants and others who help our state and communities thrive. Manage a dedicated analytics and client reporting team supporting the State Health Plan , ensuring work is aligned with client priorities, business needs, and service commitments. Own and actively manage the State Health Plan reporting and analytics backlog , establishing priorities, balancing demand against team capacity, and ensuring timely execution of high-value client deliverables. Consult directly with State Health Plan representatives to understand business questions and reporting needs, translate those needs into well-defined analytic requirements, and identify opportunities for data and analytics to support decision-making. Build and maintain a trusted client partnership through proactive, customer-centered communication , providing clear visibility into priorities, delivery status, timelines, risks, dependencies, and tradeoffs. Establish disciplined intake, prioritization, planning, and delivery practices that create a predictable and transparent client experience while enabling the team to respond effectively to emerging and time-sensitive needs. Ensure the quality, accuracy, integrity, and reliability of State Health Plan reporting and analytic products , while promoting tools, automation, and analytic techniques that improve the efficiency and scalability of delivery. Partner across analytics, technology, operations, and business teams to coordinate dependencies, remove delivery barriers, and bring the appropriate expertise together to support State Health Plan priorities. Develop a high-performing, customer-focused team with strong capabilities in consultative analytics, client communication, requirements definition, analytic storytelling, and execution accountability. Hiring Requirements • Bachelor's degree or advanced degree (where required) • 8+ years of experience in related field. • In lieu of degree, 10+ years of experience in related field. Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $118,691.00 - $189,906.00 Skills Business Decisions, Business Intelligence (BI), Data Analysis, Data Governance, Data Mining, Data Science, Data Storytelling, Data Visualization, Machine Learning (ML), Statistical Models _____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: .