Manager, Asset Protection - Village At Century

Job description

About the Role As an Asset Protection Manager, you lead a team of AP Specialists across a campus or group of high-risk stores. You are responsible for implementing safety and shortage reduction strategies, managing investigations, and developing your team. Your leadership helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta. What You'll Do • Lead, coach, and develop AP Specialists to ensure consistent execution of safety and shortage reduction strategies across multiple stores. • Oversee investigations into theft, fraud, and policy violations, ensuring accurate documentation and timely resolution. • Partner with store leadership to identify risk trends and implement tailored prevention strategies. • Monitor performance metrics and use data to drive continuous improvement in safety and shortage outcomes. • Ensure compliance with physical security standards, including surveillance systems, alarm protocols, and access controls. • Collaborate with law enforcement and legal teams to support case development and prosecution. • Foster a culture of safety, inclusion, and accountability by modeling leadership behaviors and coaching others to do the same. Who You Are • Strong leadership and coaching skills. • Experience in investigations and team management. • Knowledge of retail operations and asset protection strategies. • Ability to analyze data and drive performance. • Effective communicator and collaborator.