Manager-Business Development (Air & Ocean)

Job description

What You Can Expect : 1. Sales & Business Development: · Responsible for execution of sales plan and achieve the sales target assigned · Analyse and understand customer's requirement and offer them best solutions to meet their requirement · Responsible for timely submission of technically and commercially viable proposals/quotations for all enquiries received · Conducting research about the client’s background, turnover, strengths, weakness, products through online/offline information · Maintain long term relationship with old and current customers to generate additional revenue for the organization · To work closely with the Sales Head to drive the organizations growth, product development and geographical spread · Conduct basic marketplace intelligence and research to map business potential of existing customers as wells identify new customers · Participate in identifying corporate sales planning and strategies · Identify and enlarge Targeted Customer Base and Industry 2 Customer Relations: · Develop strong customer relationships through regular visits or timely response to their queries. · Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention. · Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too · Ensure timely redressal of pre & post sales customer queries, grievances and escalate issues whenever required · Ensure regular visit to all key customer to maintain smooth relationship 3 MIS & Documentation: · Ensure adherence to SOP’s formulated and strive continuously to improve the same · Ensure timely submission of all required MIS to management · Responsible for safeguarding of all documents related customer, orders, specifications, etc · Ensure separate files for each customer is maintained and any document is easily available at anytime 4 Team Development: Ensuring Proper training, mentoring, coaching is given to the team members thereby contributing to the organizational success. What You Bring: Qualification: Graduate, PG/MBA Preferable Years of Experience: 10 +