Manager, Charter Air Operations

Job description

Who We Are: On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. THE ROLE The Manager of Charter Air Operations will manage aspects of client/university partner interface of the Charter Air department. Duties include the sourcing to collection lifecycle for charter air transportation, maintaining mutually beneficial relationships with the charter departments at commercial airlines, as well as charter air carriers in various regions across the United States and the world. The role successfully manages the relationship, selection, and contracting processes for our collegiate and event clients. The individual in this role is a key part of the team and may be responsible for overseeing the Charter Air Coordinators. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Helps to maintain strong relationships with university partners and works closely with charter air carriers. Charter coordination and communication with Anthony Travel onsite athletics personnel as well as Event Managers throughout the organization. Helps to ensure Anthony Travel is receiving the best available rates in the market. Assists with managing contracts to minimize risk and maximize revenue to company. Performs situation analysis and decision making. Works with charter air liaisons to ensure charters are prepared for events and address customer service issues. Takes initiative to identify solutions to solve particular process or business problems. Manages: All aspects of air charter process Client reporting Accuracy and consistency with procedures and policies Data/information setup in travel management systems Customer travel experience, including coordination with carriers, TSA, airports and flight interruptions This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice. QUALIFICATIONS To perform this job successfully, the candidate must perform each essential duty above at the highest levels. The requirements listed below represent the knowledge, skill, and/or ability required. Preferred Education, Experience, Knowledge, Skills, and Abilities : Seven or more years of related business, sales and charter air management experience. Bachelor’s degree or equivalent combination of education and experience is required. Proven leadership and management skills. Strong client-service and vendor management orientation along with solid interpersonal, communication and collaboration skills. Experience in working with Airline Certificates (Part 121, 125, & 135). Business knowledge of ARGUS ratings, airline certificates (Part 121, 125, and 135), DOT regulations, CFR, Part 212 affinity/single entity and Part 380/public charters. History of developing relationships with existing and potential clients and partners, resulting in financial or other benefits to the organization. Ability to understand and follow internal business processes, recommending and deploying improvements where possible. Business knowledge or familiarity of end-to-end travel lifecycle and charter air operations and contracts. Ability to professionally and effectively represent Anthony Travel on the phone and in face-to-face interactions. Work as a team player to establish business processes and meet team goals. Tenacious and persistent attitude with a proactive and inquisitive mindset Strategic decision maker Detail oriented with the ability to investigate and resolve problems Strong project management skills Ability to work well under pressure and handle a fast paced and ever-changing environment Availability to work extended hours including nights, weekends and holidays when necessary Deep and personal commitment to the Core Values of Anthony Travel. Treat others as you want to be treated Enrich the lives of everyone we touch (associates, customers and vendors) Integrity and Honesty Commitment to mutually beneficial solutions and relationships Professionalism Fun and healthy environment, attitude, and associates CORE VALUES As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence: Exceed all service expectations with our customers, partners, and each other. Create value by enriching people's lives. Do the right thing and bring others along with us — always. Propel the power of diversity in thought, team, and experience. Partner to generate win-win solutions . Ignite and empower our team's entrepreneurial spirit. Exude respect and gratitude — treat others as you want to be treated. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off, and 401k plan. On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum: $50,250 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum: $67,000 annually TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy . For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.