Manager, Chief International Officer (CIO) Office
deliveryhero
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · Kuala Lumpur · Malaysia
Posted Jun 5, 2026
- Full-time
- On-site
- Mid-Senior Level
deliveryhero
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · Kuala Lumpur · Malaysia
Posted Jun 5, 2026
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 10 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently! We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. Up for an exciting new career? We are currently in search of a highly driven and strategic Manager, CIO Office (APAC) to be part of our regional team (APAC and Europe) and oversee the markets within APAC. The CIO Office works closely with countries in the APAC region to achieve our key objectives, with a strong focus on growth, P&L metrics and solving key challenges. This role will be based in Singapore, Philippines, or Malaysia Responsibilities: Understand markets’ challenges in-depth and partner with country teams to diagnose key business challenges and develop strategic recommendations Analyze country P&Ls and identify opportunities to improve the profitability and productivity of assigned markets. Lead selected regional cross-functional projects across topics such as customer experience, operating model, ways of working, etc. Support budget planning and resource allocation discussions through analysis and recommendations to help meet growth and profitability targets Prepare strategic analyses and recommendations to inform leadership discussions on strategic goals, funding, and return on investment Drive coordination, analysis, progress tracking, and follow-up for the company’s OKR process Actively engage and participate in key regular touchpoints: performance updates, financial reviews, budgeting & strategy, etc. Lead workstreams aimed at improving customer, rider, and vendor performance and experience Help develop, track, and execute investment proposals for strategic initiatives in partnership with country and regional stakeholders Qualifications 4-6 years of relevant experience in strategy, consulting, business operations, or similar roles Background in fast-paced, entrepreneurial, startup, or technology environments Exposure to International or regional settings is a plus Strong strategic thinking and problem-solving skills, combined with a hands-on and execution-driven mindset Strong interpersonal and stakeholder management skills, with the ability to work effectively across countries and multiple regional functions Comfortable working in ambiguity and a strong willingness to build processes, frameworks, and ways of working from scratch While this is a generalist role, expertise in one or more business areas such as marketing, operations, commercial, and/or finance is a strong plus Strong analytical skills combined with a bias for action Comfortable reading and interpreting financial documents, including country P&Ls and investment proposals, and deriving actions from them Clear, crisp, and actionable communication skills Team player with a great attitude and high ownership mentality Additional Information What We Offer A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast-growing and global company.