Manager, Client Partner

Job description

GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge’s Business Transformation Agency of the Year and Adweek’s U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions. We work with brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you! GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace **Your Impact** We are seeking a passionate and motivated **Manager, Client Partner** to join one of our premier client teams. You will drive client relationships, building strong, value-add bonds with the client. You will regularly oversee multiple, advanced projects across an integrated spectrum and support client services leadership with strategic initiatives. ### Who You Are - 5 - 8 years of prior agency account management experience - Experience managing integrated, digital focused project or campaign types of work streams - Strong knowledge of working with clients and building relationships with cross-functional partners within agency - Prior experience working with creative, digital platform and strategy teams to help develop strategic concepts across active & upcoming projects - Experienced in presenting information in a clear fashion both verbally and in writing with excellent interpersonal, presentation and written skills - Set and manage multiple project deliverables with the ability to work with multiple, cross-functional stakeholders - Organized, attentive and detail oriented - Possess a flexible personality and have strong problem-solving skills ### What You Will Be Doing - Planning and delivering strategies across communication, partnerships and integrated channels - Work seamlessly with marketing and deployment to drive successful campaign and company results - Lead various campaigns or project deliveries – providing strategic guidance as necessary - Create, track, and report on KPIs while actively optimizing new and ongoing campaigns based on learnings rooted in the data - Build and maintain partnership relationships with partner agencies, clients and vendors - Manage communication strategies - Work with cross-functional teams internal to our agency - Analyze data points and insights to maximize opportunities and service offerings - Working closely with all stakeholder domains such as strategy, creative, data science and insights - Be the connective tissue between audience data + deployment – providing actionable insights and audience approach - Developing testing strategies for all aspects of creative campaigns to ensure the most effective approach for the brand