Manager Clinical Operations Telemetry

Job description

Department: 35208 Advocate South Suburban Hospital - Telemetry: 4 North/South Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Day shift Monday-Friday. Pay Range: $51.05 - $76.60 Major Responsibilities: Develops, implements, manages, and evaluates nursing practice, operations and services to assure quality, efficiency, and cost effectiveness. 1)Assumes 24 hour responsibility for the daily clinical and administrative functions of the nursing unit to ensure the desired level of operating efficiency. 2)Maintain efficient and effective departmental operations, ensuring the availability of necessary staff, supplies and equipment. 3)Establish staffing requirement and plan for appropriate utilization of human resources by assessing caseload, acuity, and complexity of patients. 4)Facilitate care delivery in conjunction with the patient centered philosophy of care model. 5)Utilize evidence based practice to improve care processes, structures, and measurement of patient centered outcomes and satisfaction. 6)Support and facilitate care management activities to facilitate quality patient outcomes 7)Facilitate smooth coordination of inter-departmental services. Responsible for the selection, development, motivation, and evaluation of staff. 1)Recruits, selects, mentors, and motivates direct reports to achieve patient centered care, professional, and personnel goals and objectives 2)Assist and support staff in developing and maintaining competency through orientation, educational offerings, workshops, interdisciplinary meetings and self-directed learning. Maintain and analyze data to assure staff development activities offered on the unit are of high quality and meet the needs of the staff. 3)Conducts performance evaluations in a timely manner 4)Provides coaching, counseling, and disciplinary actions, as appropriate. 5)Assists staff with identifying professional and educational goals and provides opportunities to support achievement of the goals. 6)Encourage staff to seek additional knowledge and skill by pursuing formal education, certification, and other professional development opportunities and participation in professional organizations. 7)Follow established processes for receiving and resolving associate complaints and concerns. 8)Promotes an understanding and effective use of organizational, management, and nursing theories and research 9)Develop and mentor associates to create and support a professional practice environment based on principles of shared governance 10)Facilitates staff meetings relating to dissemination of information regarding department(s), hospital, and system activities. Preparation, administration, and monitoring of departmental budget to ensure personnel, facilities, and supplies. 1)Plans and prepares the operating budget for the department including appropriate FTEs and supplies based on projected growth targets. 2)Exercises cost control by using all available data provided to monitor, evaluate and adjust actual expenses compared to budget. 3)Adjusts staffing to meet budget requirements by monitoring productivity of staffing, patient acuity, and volume. 4)Monitors department productivity levels and workforce design to ensure proper resource utilization and role delineation. 5)Analyzes monthly financial, operational, and budget variance reports to assure that financial goals are achieved. 6)Provides input into capital requests for the department and the division of nursing 7)Identifies areas for improvemed operational efficiencies and involves staff in the development of new processes as appropriate. Maintenance of effective working relationships with internal and external contacts by fostering team building, peer support, and respect 1)Collaborates with Physicians, leadership, and other health care professionals to assure delivery of quality care, patient satisfaction, and continual use of area services. 2)Actively participate and/or lead system/site committees and projects. 3)Partner with peers to assure administrative and clinical standards are integrated with department and hospital services. 4)Network with professionals within Advocate and other health care facilities regarding clinical standards and best practices. 5)Actively coordinate inter-departmental activities in order to meet and/or exceed patient perceptions of care and services. Promote continous quality improvement, patient safety, and clinical standards 1)Engage staff in unit based performance improvement activities 2)Develop and incorporate performance improvement projects utilizing the PDSA model to plan, implement, study, and act upon the outcome. 3)Conduct special projects and studies related to area activities, goals and/or objectives. 4)Develop and implement policies and procedures to assure effective and efficient processes, protocols, and guidelines that are aligned with Advocate Health Care's mission, vision, and philisophy. 5)Ensure compliance with all regulatory and accrediting bodies and agencies (ie. IDPH, CAP, and DNV) 6)Consistently review patient satisfaction data and implement continuous performance improvement strategies (ie. consistency, connection, and accountabilty). 7)Incorporate performance improvement results with feedback to staff in a variety of forums (ie staff meetings, huddles, unit dashboards, etc.) Responsible for personal and professional growth and development. 2)Participates in activities to enhance professional growth by involvement in professional organizations and continuing education. 3)Maintains memberships in professional and community organizations as applicable. 1)Keeps abreast of current standards of care and new business and technology developments via internal/external networking and resources. Licensure: Nurse, Registered (RN) Education/Experience Required: -BSN -5 years of clinical experience -3 years of leadership experience Knowledge, Skills & Abilities Required: -Organizational planning and delegation skill -Proficient communication, team building, and leadership skills -Basic computer knowledge and skills -Strong drive to achieve superior results -Current RN license in the state of Illinois -BLS (CPR) required -ACLS preferred Physical Requirements and Working Conditions: -Ability to work in a fast paced environment with established time constraints Ability to work under stressful conditions and in difficult situations -Ability to prioritize independently and respond to multiple simultaneous requests -Ability to work weekends and off-shifts, etc, to meet departmental needs -May be exposed to bodily fluids, hazardous materials or life threatening diseases. -Ability to travel to other Advocate facilities in order to attend meetings. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. Addendum: ADDENDUM TO JOB DESCRIPTIONS RELATED TO PATIENT SAFETY Ensures implementation of patient safety behavioral and procedural expectations Ensures timely reporting of patient safety events and “near misses” Promotes culture of safety through open communication, freedom from intimidation, and team work This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.