Manager, Compliance Operations

Job description

NBCUniversal’s Operations & Technology (O&T) group is the shared services organization that provides the company with a broad portfolio of services and capabilities including media and studio operations, international operations, real estate, infrastructure, security and technology. The O&T group provides global support to NBCUniversal with a 2000+ strong workforce and is a critical to the growth and success of the company. NBCUniversal’s Data & Legal Solutions team operates as a central program operations group embedded across Ad Sales, Distribution, Marketing, Research, Technology, Legal, and HR as trusted partners working together to implement strategic programs throughout the enterprise in order to effectively close gaps between central business and technology groups across a variety of projects. We work to provide relevant insights & structure across our diverse portfolio to power intelligent business decisions required in order to compete within today’s highly complex multi-platform & fragmented media landscape. The Compliance Operations Manager is a full-time position in NBCUniversal's Compliance Operations team and will provide support to the broader team within Data & Legal Solutions with a focus on data compliance & governance. This role will be responsible helping to develop strategy and operationalize compliance requirements against requirements & controls. This role is highly collaborative, working across business and technology teams to establish a target vision aligned with business, legal, and IT needs. Responsibilities: Support the execution of key enterprise compliance initiatives, including regulatory change management, control implementation, policy adherence, and governance programs Partner with Legal, Compliance, Product, Technology, and business teams to operationalize regulatory requirements and business obligations into scalable processes and controls Make recommendations to business process changes based on experience, analysis, and best practices Document project risks and issues; providing solutions where applicable Develop and maintain compliance operating procedures, governance frameworks, process documentation, and control inventories Facilitate cross-functional working sessions, gather requirements, document decisions, and track actions to completion Establish and manage program metrics, dashboards, key performance indicators (KPIs), and executive reporting Support compliance assessments, audits, attestations, and evidence collection activities across business and technology environments Take ownership in facilitating and documenting collaborative working sessions with business and technical stakeholder and conducting following ups, as needed Research emerging regulatory requirements, industry trends, and compliance best practices to drive continuous program improvement Assist with strategic projects, including developing compelling business cases, identifying future processes, creating user stories, and developing frameworks to calculate value Evaluate enhancement requests, operational needs, and technology solutions with consideration for risk reduction, business value, and return on investment Coordinate with third-party vendors, consultants, and technology partners in support of compliance-related initiatives Support training, awareness, and change management activities to drive adoption of compliance processes and controls Perform additional strategic and operational assignments as needed Requirements: Bachelor’s degree in business, risk management, technology, law or related field of study 5+ years of experience in compliance operations, risk management, governance, regulatory compliance, program management, or a related discipline Experience translating regulatory or policy requirements into operational processes, controls, and business requirements Demonstrated ability to manage cross-functional initiatives involving business, legal, compliance, and technology stakeholders Goal-oriented, being able to conceptualize a project from start to finish; while managing short term milestones Experience writing business and functional requirements with specifications, including strong documentation skills Strong data analysis and reconciliation skills Ability to identify opportunities to solve business problems Experience developing reporting, dashboards, metrics, and executive-level communications Strong communication, facilitation, and presentation skills with the ability to influence stakeholders at all organizational levels, including senior leadership Proficiency with Microsoft Office applications and collaboration tools such as Jira, Confluence, ServiceNow, or similar platforms. Curious, proactive, and continuously seeking opportunities to improve processes, strengthen controls, and challenge the status quo Desired Characteristics: CIPP Certification Experience within the Media / Advertising industry Additional Requirements: Hybrid : This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $170,000 (bonus eligible) As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.