Manager, Congress Operations & Events Excellence

Job description

Job Description Summary Sandoz continues to go through an exciting and transformative period as a global leader in pioneering access to biosimilar and generic medicines. The Manager, Congress Operations & Events Excellence is responsible for leading the operational execution of MCE (meeting, congress, events). This role serves as the bridge between strategic direction and execution, ensuring consistent delivery of customer-facing meetings, congresses, and events while maintaining compliance, financial stewardship, operational excellence, and stakeholder satisfaction. The Manager will partner closely with departments across Sandoz and external vendors to ensure execution of events that support Sandoz business objectives. Job Description Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable biosimilar and generic medicines. As we move forward on this new and ambitious path, unique opportunities will arise, both professionally and personally. Join us—the future is in our hands! Major Accountabilities Meeting, Congress & Event Operations Monitor planning timelines, event milestones, and operational readiness for all events Provide on-site support for top customer engagement congresses throughout the US Reinforce standardized operating procedures to drive consistency and excellence Oversee a team of Meeting, Congress & Event professionals, providing coaching and training Ensure meetings and events are executed in accordance with company policies, industry regulations, and compliance requirements Partner with Compliance, Legal, and Procurement teams to maintain adherence to policies Foster a culture of accountability, customer focus, collaboration, and continuous improvement Monitor event budgets, purchase orders, invoices, and expense reconciliation Vendor & Stakeholder Management Build relationships with internal stakeholders and external event partners Manage vendor partnerships and ensure service levels are achieved Collaborate cross-functionally to align event execution with business objectives Support implementation of technology solutions, reporting tools, and best practices Drive adoption of standardized processes Key Performance Indicators Successful execution of meetings, congresses, and events Compliance and governance adherence Budget and financial stewardship Stakeholder satisfaction Timeliness and accuracy of event planning deliverables Education Bachelor's Degree required Required Experience 3+ years of experience in meeting planning, congress management, event operations, commercial operations, or related functions Minimum 1 year of people management experience Strong project management and operational excellence experience Proven experience managing vendor relationships and complex event logistics Experience overseeing budgets, reporting, and financial management activities U.S. pharmaceutical, biotechnology, or life sciences industry experience required Experience supporting customer-facing commercial organizations preferred Deep understanding of pharmaceutical compliance and meeting governance Financial acumen and budget management experience Advanced proficiency with Microsoft Office, reporting tools, and event management platforms Travel Requirements Ability to travel throughout the United States is required Estimated travel: 20-25%, depending on business needs and event schedule Why Sandoz? Generic and biosimilar medicines are the backbone of the global pharmaceutical industry. Sandoz, a leader in this sector, provided more than 900 million treatments to patients in over 100 countries in 2024. Through investments in new development capabilities, production facilities, acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients access high-quality, affordable medicines in a sustainable way. Our open and collaborative culture is powered by talented and ambitious colleagues in an agile and collegial environment with impactful, flexible, and hybrid careers—where diversity is welcomed and personal growth is supported. Commitment To Diversity And Inclusion We are committed to creating an exceptional and inclusive work environment and diverse teams that represent the patients. Skills Desired Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Project Management