Manager - Customer Tax and Operational Reporting Services (CTORS)

Job description

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Confidence in your impact today. Freedom to build tomorrow. At EY, you can be sure that you’re making a difference – for your client, for society, for your colleagues and for your own development. At the same time, you’ll have the freedom to work in a way that fits your life. Whether you choose to specialize, broaden your expertise or grow into leadership, you’re in the driver’s seat. Together with ambitious colleagues in an open and trusted culture, you aim for the best every day. Big on opportunity, friendly in collaboration. EY provides the resources you need to shape your career and make an impact in your field. Your new job | About your main responsibilities As a Manager within EY’s Operational Tax (CTORS) team, you will help Financial Services clients navigate fast‑evolving tax transparency and operational reporting requirements. You will lead complex engagements, translate regulation into pragmatic operating models and technology-enabled solutions, and act as a trusted advisor to senior stakeholders across banks, insurers, asset managers, investment funds, (emerging) payment service providers, FinTechs and pension funds. You will also contribute to our growing work at the intersection of tax and technology, including digital platforms (e.g., DAC7) and the expanding transparency landscape for crypto assets (e.g., OECD CARF, DAC8 and related national initiatives). You will also support clients on the Qualified Intermediary (QI) regime, US withholding tax, withholding tax reclaims and FASTER, translating requirements into robust end-to-end processes, documentation and control frameworks. Lead client engagements from scoping through delivery, managing timelines, budgets and quality across multi-disciplinary teams. Advise clients on tax transparency regimes and design robust, future‑proof compliance processes and controls. Translate regulation into operating models and requirements for data, processes and systems; partner with technology colleagues to implement practical solutions and support regulatory change programs. Manage stakeholder relationships with clients, the Dutch Tax Authority and other relevant parties; support governance, documentation and audit readiness. Develop our practice by contributing to propositions and thought leadership, coaching junior colleagues, and supporting business development in Financial Services, digital platforms and crypto transparency. Your new team | About your colleagues and the office Your Team You will join EY Netherlands’ Operational Tax team, part of Customer Tax and Operational Reporting Services (CTORS) within Tax. We are a market-leading practice focused on tax transparency legislation and operational reporting, combining deep tax expertise with consulting and business transformation capabilities—enabled by data, process and technology. The team culture is ambitious, inclusive and collaborative. You will have the opportunity to coach and develop colleagues, shape new solutions, and build long-term trusted relationships with clients and key stakeholders. Your office | Amsterdam Our Amsterdam office is located at the Zuidas: a bustling area full of companies. In our Cross Towers, we welcome up to 1,500 people every day. For a breathtaking view of the city, head to the 22nd floor. Collaboration takes on a new meaning in our Wavespace, a high-tech environment that connects clients and colleagues virtually across the globe. Your skills and strengths | About your unique contribution We’re looking for a Manager who combines strong technical understanding with a pragmatic, delivery-oriented mindset. Ideally, you bring: A completed Master’s degree (WO) with a background in Tax Law or Finance (or a closely related discipline) At least 5 years of relevant experience in tax transparency, operational tax, regulatory reporting, compliance, consulting or a related role English language skills. Dutch language skills are a strong plus. Your benefits | About your perks and work enjoyment A competitive salary that reflects your role and responsibilities, depending on experience and qualifications. Plus, a solid pension plan for the future. In addition to your salary, you’ll receive holiday allowance and an annual bonus (based on performance and development). A laptop and phone for both work and personal use, and a monthly internet allowance. 34 vacation days to recharge and unwind, plus the option to buy extra days. With the mobility budget, you decide how you travel. Choose a lease car, a discounted public transport subscription, or arrange transport easily via our app. At EY, we care about a healthy work-life balance. Hybrid working makes this easier. Whether you're working from the office, at a client, or from home, we’ll make sure you have a well-equipped home office. The opportunity to work up to 20 days per year from abroad. The option to swap 3 national holidays for non-national ones. You’ll have the space to grow both personally and professionally. Whether you want to deepen your expertise, develop your personality, or improve your leadership style, we offer a broad range of trainings and courses. Your well-being is our priority. We believe that when you feel good, you perform better. That’s why you’ll have access to the OpenUp wellbeing platform (including for your family). You can easily connect with psychologists and lifestyle experts within 36 hours and take part in wellbeing sessions. A strong focus on teaming and various internal networks where you can join all kinds of social activities. A positive work atmosphere and good collaboration with colleagues contribute to your overall happiness at work. All this within an environment where our core values of integrity, inclusiveness, and respect are central. We think it’s important that you can be yourself and fully develop into the best version of yourself. Curious about all our benefits? Click here . Ready to shape your future with us? | About your application process 1. For this vacancy, we only ask for your CV. This way, it’s quick and easy to apply. 2. Our first contact: After your application, we’ll explore whether the role could be a good match. If so, our recruiter will call you for a short introduction. 3. First interview: Before the interview, we’ll ask you to complete an online assessment. Not a standard questionnaire, but a game-based assessment focusing on both your cognitive skills and behavioral preferences. We’ll discuss the results during the interview, which will include a colleague from the relevant department. This mutual introduction is a chance for us to get to know you, and for you to ask any questions you have. 4. Second interview: If we see a match and you’re still enthusiastic, we’ll invite you for a second interview. We’ll dive deeper into the role and other relevant topics. Sometimes, a business case is part of the process. A final interview may also follow. 5. We’re a match. You’ll receive an offer and we’ll perform a pre-employment screening. Then your new adventure begins. Welcome to EY! Research shows that women are less likely to apply if they don’t meet all the criteria. Please feel free to apply even if you don’t meet everything. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.