Manager (Data Analyst – Goods & Services Tax Division)

Job description

[What the role is] Join us at IRAS, where we are redefining the tax experience for our community and seeking talented professionals like you to make a transformative impact. Whether you are an experienced professional or a fresh graduate eager to learn, this is your opportunity to leverage your skills and contribute to building a socially responsible taxpaying community. At IRAS, you will have the space to apply your knowledge and expertise while contributing to a diverse range of tax administration fields, from compliance and policy formulation to taxpayer services. We value resourcefulness, strong communication skills, and the ability to think critically and strategically. Together, we will develop effective strategies to meet our business objectives using data and advanced analytics. [What you will be working on] Collaborate with internal and external stakeholders to design and develop new compliance tools and initiatives. Prepare and analyse data, as well as develop and maintain analytics models to understand taxpayer segments, predict behaviours, detect fraud and non-compliance, and develop intervention measures for GST compliance. Leverage Large Language Models-based tools to build AI products for use in the division's operations and compliance work through prototyping, experimentation, and iterative improvement to deliver impactful, user-centric outcomes. Develop interactive dashboards that support reporting and performance monitoring. Provide basic training on the application of analytical tools to end-user officers. Facilitate data sharing with internal and external stakeholders, working closely to understand and fulfil data requirements, and adhering to the data governance framework. Review and operationalise data policies and procedures to comply with relevant guidelines and frameworks. [What we are looking for] Bachelor's degree in any discipline. Computer Science, Data Analytics or Statistics-related fields are preferred. Good interpersonal, verbal, and written communication skills. Strong analytical and problem-solving abilities, with a logical and organised approach to handling and analysing information. Inquisitive mindset with the ability to question, probe, and analyse data effectively. Resourcefulness and the ability to work independently in a team environment. Join our dynamic team and make your mark on the future of tax administration. Submit your resume via Careers@Gov today. Only short-listed candidates will be notified. All successful hires will be offered a 2-year contract in the first instance.